The Beard ClubReviews of thebeardclub.com

The products are fine but the customer service is horrible. They are nice but they don't listen to you. I got mailed a second package that I didn't order and when I politely requested a refund they tried to UPSELL me. Unbelievable. I kept asking for refund, they finally agreed after at least 8 emails back and forth, but then UPS was going to charge me $15 for return shipping. I declined, asked The Beard Club for a return shipping label, and they declined. Said it's not their policy, and I have to pay for it. So, I disputed the charge with my bank. DO NOT DO BUSINESS with this company unless you want to make one order and then have them continue to bill you over and over again. Note: I almost never leave negative reviews anywhere. A company has to try REALLY hard to anger me, repeatedly, for me to do this. It's a waste of my time, but they deserve to be trashed. Ridiculous.

Their products are okay. The problem is once you buy on their website you are automatically signed up on their membership and you get billed monthly. This happened to me and I had to email them to cancel my membership. I never agreed to this and I don’t recall checking off any agreement. If I had a lot in savings I would take the company to court.

I was recently unknowingly charged by Beard Club for a subscription I didn’t consent to. When I ordered the product, I didn’t see anywhere where it said I was being subscribed to anything. If it were clear somewhere on the order for where you can clearly see, I would have opted out of the subscription option. There wasn’t any kind of box to check or anything like that. If it was in any kind of small print, then it was not clear enough for anyone to see or even notice which makes that a total scam. I contacted their support and they refused to give me a refund. Total BS.

Total scam business. They set you up unknowingly for a recurring charge and offer you ridiculous to return items. The only thing they care about is money.

It’s a scam. Predatory, they sign for subscription without consent, and make it impossible to unsubscribe

Ordered their product for my son for Christmas. I didn't realize they would be predatory and sign me up to their "Subscription" without my consent. I caught it almost immediately and let them know to cancel. However, they get those shipments out really fast and now I have to pay shipping to return it and get my refund. I'm certain they'll try and find a way to not give it to me and I'll need to report this to my bank as fraud. I highly recommend avoiding this company. Truly a scam. I'll be posting this everywhere I can to warn others.

They are a scam!!!

Ordered the sandlewood beard balm. Does not smell anything like sandle wood. I reached out to customer support. No help what so ever. I would recommend that you do not waste your money on this company