The Open BoxReviews of the-open-box.com

Laptop Service and repair I was very pleased with service and repair I received from OPEN BOX, at the Aspen location in Calgary. I was using an older LENOVA laptop with Windows 7 system, which is not being supported by Windows in January 2020. I had to either buy new or upgrade to new laptop. I talked to Sam at OPEN BOX at the Aspen Landing location. He was easy to talk to on the phone and said bring the laptop in and they would see if it was capable of installing an upgrade. My instore experience went very well, and I felt Sam knew a lot about computers. Went into store with old Windows 7, and 3 days later I have Windows 10 installed. His technician was very professional as well. I am a senior and I felt welcome in the store and well respected, Thank you Sam and OPEN BOX for your help and generosity you showed to this senior lady.

I ordered iPad Pro 3rd generation. On the website , they show the box and was saying it’s new. I got product 20 days later , without the box , not new , scratched and old model not new generation. Now I have to ship it back for refund . This company wasted 1 month of my time for nothing. I wouldn’t recommend anyone to trust this company and look to purchase your product with company who will be honest with the consumers

Absolutely great service. Bought an iPad on line and it was delivered the very next day before noon. Have purchased items previously from the Coquitlam location. Great service there, too. Highly recommend.

Amazing play area! My 2.5 year old spent hours running around and playing.

Trying to remain neutral for now waiting to see if the product arrives I was told The shipping delay was due to an electrical fire in their warehouse. It’s my first time ordering and so far not so great with Communication but will give them the benefit of doubt and wait and see. They seemed pretty quick to respond to my questions in the online chat so fingers crossed it’s just a unfortunate time for them and that everything arrives in one piece and working correctly. Will update the review in the near future to reflect how the rest of this buying process goes.

CROOKS. My package never showed up. They took my money. They wont communicate with me. They are rude as all get out. STAY AWAY if you like your money!!!! Their attitude is the worst I have seen in my 47 yrs. I will be putting a claim in with my bank to get my money back. DO NOT BUY FROM OPEN BOX. YOU WILL REGRET IT

Very good people to buy from. I was initially sent the wrong product. When I contacted The Open Box, they located the product I had ordered from another source somewhere online and promptly sent it to me at no additional cost. Did they turn a profit on this transaction? I doubt it. They put good business ethics above profit in my case. You can't ask for a more honorable business partner than that!

Ordered a 1.1edgestar frig/freezer based on price 1/3of retail not expectingthe brand new item I recieved, other than the poor condition of the box item is fantastic and is working perfect. Will order again.