The Open BoxReviews of the-open-box.com

The tablet arrived 10 days late (supposed to arrive on december 24th, arrived january 2nd) so i had to order a new one for my trip. Now i sent back the tablet for a refund 10 days ago and they are so slow to refund me even though it's their mistake I couldn't keep it. Bought through Best buy marketplace but definetly avoid. The customer service also sucks because they don't really care about us (he makes me repeat stuff over again, send me the same messages multiples time (like how to send a return label, even thought the package was already in transit?)) AVOID

The openbox store is a fraud. They charged the full amount for the printer and sent us a broken printer. Despite regular complaints they had not done anything about it

DO NOT ORDER ONLINE I would not order from this place online Unless your %100 Sure you will like the product. They don't reply to your refund email. They do not provide return shipping for the product and then will slap on a %15 restocking fee that is calculated to the cost including taxes. Rip off artists.

This is probably my first review ever, but the experience I had with Cory and this company is so terrible that I purchased a package of $800 and it agreed that its open box; when the package arrived I found out 99% came without boxes with lots of scratches.

Worse than one star if we could ---We purchased a whirlpool stainless steel four-door refrigerator from Open Box Appliance in Springdale, AR in March of 2022. The sticky note on the fridge says "NEW". we paid for the delivery and when the tenants moved in Mid-May, the fridge didn't work. We called and their tech went there to fix it. Then two weeks later, it quit working again. We called the store and got a delayed response. Then we got a text from one of the owners, saying that when their tech worked on it the first time, he said he found a mouse clogging the drain causing the compressor to overheat...therefore the WARRANTY IS VOIDED. After that we received NO RESPONSE to our calls. In fact, their tech never told the tenant (about a mouse or anything related) who was right there during the repair. It turned out that, after we contacted the Whirlpool designated repair center, they found "poor installed compressor that was replaced under warranty", with a written proof. Apparently, they sold the fridge under NEW, and hid the fact that the compressor was already replaced before selling to us! It cost us a lot of time and money ( had to get a new fridge for tenants). We are very upset with the store's dishonesty! PLEASE DO YOUR HOME WORK, EVEN IF YOU BUY FROM THEM '' NEW", DOUBLE CHECK WITH THE MANUFACTURER!!! Or you might get stuck with a dead refrigerator (or something else)!

मेरा भी पैसा ले लिया अभी तक समान नही भेजा बोल रहा है कुरियर में है निकल चुका है ,ये सब मिलके मुझे पागल बना रहे हैं madrcgod के बच्चे ?

Returned an item that was not as described and was told that a refund would be put in my bank account within 7 days. 5 weeks later, still no refund and no one will return my calls or respond to my emails. These people are thieves.

Bought an Apple Watch and it came with a defective battery that would only hold a two-hour charge. Returned it and was told it was damaged and not under warranty. IF there was damage, that’s how it was sold. We merely tried to pair it and wore it once. I would strongly advise against buying from this seller.