The Open BoxReviews of the-open-box.com

I bought a Bluetooth speaker and I love it! I can listen to music anywhere in my house now. They were super helpful with all my questions when I was trying to set it up. Would definitely refer all my friends to this place.

I happen to line nearby and asked regarding takers found what I wanted at a great price!

This is a great site with great prices! I'm not sure their prices can be beaten. If you want to get a great electronic product and save money at the same time, this is the way to go!

I purchased an item as a father's day gift. Several weeks after the purchase I had to follow up because the gift never arrived. When I checked the status, I got a half-hearted response: "I do see that the order was canceled, but I also see that the tracking was uploaded to the order and then canceled. So I am not sure what is going on. Can I send the item out to you or would you just like a refund at this point?" I asked that the item be shipped as I had originally requested - no response for several weeks. Then I finally get an email asking if I wanted a refund or for the item to be shipped - when I asked that it be shipped, I was told the item was no longer in stock and a refund was issued. They also offered me a nonsense 10% discount on a future order - as if I would ever use this company for any service in the future. I usually let bad service go - but this was absolutely disgusting and my father just received an alternative gift over a month late. Thanks guys - you are absolutely awful. I am now responding to Open Box' reply - You have given me absolutely no reason to ever use your service again. A 10% discount is an absolute insult.

I purchased two new Kindle Fire HP7 tablets from The Open Box for my twin grandsons' 9th birthday. I got a great price. They both worked well but one didn't stop shutting down after a week or two. I tried everything and when I looked on Google to see what I could find about the problem, I noticed that others were having the same problem. I didn't know what to do so I emailed the support team from The Open Box, explaining my problem. They got back to me immediately and told me that they had a slightly used one that I could try. They sent it to me right away and I told them I would have the boys try it out and let them know how it worked. It works great and when I asked them about what to do next with the one that didn't work correctly, they said to use it for parts and I didn't have to send it back. They resolved my problem quickly and efficiently and I would recommend them to anyone. I give them 5 stars without hesitation. Thanks for solving a problem for a 9 year old boy who is very happy now.

I am highly impressed with the customer service provided by the Open Box team. It was such a refreshing experience! Usually service is sacrificed for great prices but that was not the case when I bought my Jawbone :)

They were there for me when I needed their product.

I ordered an iPod Nano for far under my spending range of $40, and although it took a week or so to arrive, it operated just as described. I can recommend this service to those who need products at a decent price, but not in a heartbeat.