TGWReviews of tgw.com

If only we could give no stars. TWO weeks ago ordered and PAID EXTRA for two day shipping for golf bag as we’re hitting the road for a couple of months. Bag never showed. FEDEX tracking according toTGW (1st customer service call). says delayed, undeliverable but here in Phoenix. Our delivery address check with TGW customer service is CORRECT. He then said bag would be here next day. Two days later- No bag. Only TGW has FEDEX tracking. 2nd call to TGW— They’re tracking still saying delayed. TGW says it. cannot recall and canx order since it’s already shipped. TGW has no idea when it will come. We’re leaving town for two months. TGW customer service gal had attitude and did NOTHING to try to resolve—no resolution on helping. We can’t even change address to send to a family member. We offered several resolutions (including her calling FEDEX) all of which were shot down by USELESS customer service rep. IF bag ever comes, we wont’ be here. It will get stolen. DO NOT ORDER ONLINE from them—VERY UNRELIABLE. No one offers ANY resolutions. Be warned—they will tell you what you want to hear to get you off the phone.

Excellent selection, great prices with quality merchandise, superior customer service.

You can’t trust a purchase here. I have a tournament next week and purchased new Footjoys. The site said nothing about low stock or warning or anything similar. I ordered, they took my money, then emailed two days later saying it’s out of stock. The shoes were sold from under me and I was told “our website usually is up to date, I’m sorry but it will be 3-5 days before your money is returned”. Bottom line is now I’m gonna go shoot a 68 in my old ran down adidas and never shop here again. I suggest you all find a more reputable site.

Horrible. My order is over $250 and the crappy free shipping cannot even be tracked. It’s been over 2 weeks and I have no idea where my order is. Customer service told me they can trace it but that takes ANOTHER 7-10 days. Buyer Beware, if you need your purchase in a timely manner! It’s may or may not arrive and they DONT CARE. I will not be ordering here again, they can keep their Smartpost and I will order from a more reliable source with decent accountable shipping.

Ordered 1 dozen golf balls with logo as a gift.Stated 10 days for delivery.Over 12 days no sign of golf balls.Too slow.

I have used TGW for orders over the years and they are always on time and I have not been disappointed. Good products and good prices. Lots of inventory too.

Large offering across all categories and great pricing

Was running out of options for all white attire to celebrate my dearly loved 101 Gma Although she passed a week before she would have been 102 she has truly been blessed and so have we. Anyways I digressed TGW saved the day