tforcefreight.comReviews of tforcefreight.com

If i could give NO stars i would! Tforce lost a shipment of ours and then denied our claim! customer service is TERRIBLE! Sharon Newbaker and her team ! TERRIBLE! we will never ship with Tforce ever again!

They are given delivery instructions as when our facility is opened and they donnot comply with them and send package back to sender. Very Fustrating. This is a pass the buck company. Don't recomemend them if you want a smooth transaction.

If there was an option to give this company zero stars, I would. They left a VERY LARGE, VERY HEAVY, VERY EXPENSIVE crate on the street. Mind you, this is not a normal street where you could park a car on the side, it's a 2 lane dirt road. We didn't even know they were going to deliver our shipment. The sheriff called because this huge crate (at least 5' x 5' x 3') was blocking the road. It could have caused a bad accident because it was at the top of a small hill and people often zoom right by the driveway. It took us at least an hour to put the forks on the tractor, drive out to the street, finagle this VERY HEAVY crate onto the tractor, hook up some chains so we could lift us without tipping it over and then drive up the driveway.

ABSOLUTELY THE WORST CARRIER. THEY ARE CROOKS WITH THERE RE-WEIGHS!!! NEED TO BE INVESTIGATED!!!!!

This company steals customer's packages

I have a $1600 furnace that was being delivered from CA to Helena MT. Apparently it went to Salt Lake, then Kalispell- the customer service is a merry go round of incompetence I think it’s lost or stolen

If I could give TForce a negative number I most certainly would. Worst freighht company EVER! Apparently, being part of a union means nothing, as standards do no exist. I'm not going to ramble forever explaining all they did, but it started with me sitting here all afternoon waiting for the deliver. Spoke with the Houston terminal and she said he was 20 mins away at the 5p window deadline. After an hour an 10 mins, I gave up and figured I'd be first out this morning. But, I called and got some beotch from somewhere in Asia who hung-up on me when I told her she didn't need to BOL, because all she was going to do is transfer me. Then, I spoke with the same person who called last week to schedule the Monday delivery. She acted surprised he did not arrive. Then she said the delivery needed a bobtail, because it was residential. I explained to her that I had told her it was residential last week when she called and asked. She didn't like that. I also said that you have my address, isn't it wise to check addresses before loading freight and attempting to deliver? She then tols me that it isn't on the schedule for today. I asked why it was not the first load out this morning and she proceeded to tell me they don't have to call me with updates. The she said they don't have a bobtail today. She was informed this is a time sensitve delivery and so far they have broken their contract to deliver timely. They can't tell me when it will be here. There is a reason this is the worst freight company in the country and had I had a choice, I never would have selected them. There is a lot more, but you get the idea. Of course, management won't call back either.

Poor Delivery and Customer Service, Romulus, Michigan I was promised a call one hour before delivery but never received one. I only knew the truck had arrived after hearing it outside. The driver refused to move the crate just 20 feet into my garage unless I paid an additional $250, so it was left at the edge of my driveway. Poor communication and unreasonable service. Always check with the vendor, If a vendor uses this delivery company, I recommend requesting a different delivery service or avoid the vendor altogether especially when you purchase the product that is over $4K. I would avoid this company based on my experience.