tforcefreight.comReviews of tforcefreight.com

I wish I could give zero star, they are so unprofessional, this shipping company is a garbage, they lost my packages twice

Delivered a damaged product and their customer service is throwing loops and saying their claims will take months. Unfortunately, I didn't chose this company but the sender. We will do everything to hold them accountable. Reporting them to Customer Affairs for their complete disregard of accountability.

Our Sauna was delivered 2 weeks late. We'd been promised delivery on 2 previous occasions but they finally got it right on the third try. The driver was especially competent, careful, and gave us his best on this delivery.

Customer service totally sucks. Shipment arrived seven days ago to service center. When I call, they advise they will call me when they get to it to schedule final delivery. No one has returned the call. $700+ shipping fees for very poor service and delivery to Denver and still have not received or scheduled.

Terrible service! A package was supposed to be delivered to my residence. I received an update on the tracking and this company claims it's a bad address. Meanwhile, I had a delivery 2 days prior from the same vendor and the same shipping company. I emailed them and they said provide a good address. Tracking was then updated after providing the same address on the shipping label. A day later it was out for delivery, then delivered "with proof", which was a photo of a house that was not my residence, as well as a package that was not the package being sent to me! Some of these drivers lie and steal packages! Why any retailer contracts with them is very hard to understand. There's no way they're not losing a ton of money using this fraudulent company!

Disgusting!! Delivered my package to wrong adresse and didn't try to retrieve it on same day! They even had a picture of wrong house!!! Customer service in India!!!

I have an order through Tforce, since I had a bad experience with them for my last delivery, this time I contacted them to give them a delivery instructions. Today, I successfully got my parcel without any delay! Hope this information can help everyone!

My package was delivered and 2 pieces had their glass smashed. I took pictures and provided all the required documantation to the UPS store. T Force doesn't deal with customers. At all. When the UPS store manager submitted the paperwork, following T Force policy, Jennifer Knuckles, the claims inspector, promptly 'archived' it (down the toilet) This is 3 months later and easily a dozen emails from the UPS manager. Jennifer remains MIA. No ability to contact her directly. I leave phone messages. UPS leaves messages. Nothing from Jennifer. Her boss also totally MIA. I paid for insurance on my packages. That was a worthless investment. If you want to be cheated, lied to, screwed, and then ignored . . . T Force is the company for you. I hope they capsize.