tforcefreight.comReviews of tforcefreight.com

Ordered an item through Office Depot and two hours after the item was out for delivery there was a notice of "no one at location" so the item was not delivered. Reached out to the customer care team and got a pretty generic email response telling me that no one was available at the delivery location and to update them with my business hours for a "smooth delivery". Two people were available all day, with windows and door open. There was no attempt at all. This is the second time I've had this experience with this company. I don't expect to get the package at all.

Extremely unprofessional people ! They had me waiting for 20 days without any update about the parcel. Don’t trust these guys. Worst logistics company ever to exist.

Title: Incompetent Delivery + Phone System That Hangs Up — How Is This a Real Company? TForce (T4) is easily one of the worst delivery experiences I’ve had. Despite my correct address and gate code being provided, the driver delivered my package to the wrong house and basically threw it onto a porch down the street. No attempt to verify the address. No care. Just dumped and gone. When I tried to report it, it got worse: • I was on hold for 20 minutes • When I finally followed the phone prompts, the system automatically hung up on me So not only does TForce fail at delivery basics, but their customer service is basically inaccessible when you actually need help. If you value your time or want your package delivered to the correct address bypass this courier please!!!!

Since Dec 29th...my Avon orders...there have been 3...they have lost, misorted, delayed or not delivered at all. Terrible delivery service as of late. They used to be OK but now...unreliable.

Des incompétents ! Non seulement le livreur confond le nom de 2 rues mais comme il n'y a pas le bon numéro dans la mauvaise rue, il dépose le colis à une troisième adresse.

Can i rate any lower ? got a BS quote from an AI source, ended up costing double. I coulnt say enough how pissed i am

Absolute freaking awful company. They have horrific operations and customer service. They are one of Ikea's transportation partners. They schedule a pick up date to pick up my returned furniture with a time frame from 8am - 8 pm last week. I received no call for them for arrival. I called Ikea, they said they don't know what happened. We rescheduled a week later. They scheduled it to today from 10am - 2pm. We called at 12pm just in case. They said they'll be on their way. We called at 2pm because we haven't gotten a call. They said we're the next customer and the driver should arrive in about 30-45 min. At 4pm, still nothing. We call again and Ikea calls TForce. Apparently TForce can't locate the driver even when they try calling the driver. So they tell me that they escalated it and to call again in 2-3 hours. At 6:30pm I call TForce directly. They don't have contact with the driver. They said they escalated this and to call back 2-3 hours later. This is absolutely ridiculous. This company only has 1 job and they can't even do that. What a joke of a company.

We recently had a sauna kit in a 4x8 crate weighing over 2000lbs to a customer in South Portland, ME. It was just after a snow storm which created a few issues with the delivery timeline. Steve the manager and Amy were wonderful to work with and made sure the delivery happened in a timely way to be onsite for a scheduled sauna kit installation. They were quick to respond to questions and concerns. Their drivers were very mindful of unloading this crate with great care and a big shout out to Andy Eddy who unloaded the crate with a pallet jack with great precision and care. I could not recommend TForce Freight enough for the quality of their service. TForce freight in Scarborough has delivered several crates like this for customers of ours over the past few years and we have never been disappointed. Much Appreciated. Jennifer from Lumbery