Text Request Reviews | Read Customer Reviews of textrequest.com

Text RequestReviews of textrequest.com

4.6455 reviews
Administration & Services
417 Market Street Suite 201, Chattanooga, Tennessee

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Text Request

About Text Request

Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.

Text Request (textrequest.com) has 455 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: textrequest.com
Website: textrequest.com
Category: Administration & Services
Location: Chattanooga, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Text Request reviews

455 approved reviews, newest moderated first

C B.
Dec 11, 2023
Loving it!
So far the program is very easy to use and it is working perfectly for our needs.
Response from Text RequestDec 11, 2023
Thank you for taking the time to leave us a positive review.
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George
Dec 9, 2023
Great transition from Zipwhip!
Great transition from Zipwhip! Much better setup
Response from Text RequestDec 11, 2023
Thank you so much for taking the time to leave us a review.
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john
Dec 9, 2023
We signed up for text request due to…
We signed up for text request due to Zipwhip closing down. The transfer of service was seamless. Everything went through quick and easy. The support staff helped with the transition.
Response from Text RequestDec 11, 2023
John, thank you so much for taking the time to leave us a review.
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Dawn M.
Dec 7, 2023
The inability to talk to someone is not…
The inability to talk to someone is not great!
Response from Text RequestDec 11, 2023
Dawn, sorry you haven't been able to get in touch with anyone from our team. I'll have success reaching out to you shortly.
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Mathnasium of Litchfield P.
Dec 7, 2023
Super Easy and Useful
This texting app makes reaching customers super easy. I find the program very useful.
Response from Text RequestDec 7, 2023
Thank you so much for taking the time to leave us a review.
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Gabi
Dec 5, 2023
Seamless transition and user friendly
Seamless transition and user friendly
Response from Text RequestDec 6, 2023
Gabi, thank you for taking the time to leave us a review.
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RB F.
Dec 1, 2023
My firm has not finished the on…
My firm has not finished the on boarding process yet, but there is NO doubt that will happen. I got a text reply from the CEO within 10 minutes of texting, then a follow up call from him, then a call from the business partner manager. Great overall experience through out it all. They remind me of our firm.... Customer Service MUST be 1st! OOrah! Randall Fowler Owner/CEO HBE Internet Yakabit Business Phone
Response from Text RequestDec 1, 2023
Randall, thank you so much for leaving us a review. We try to reach out as soon as possible. Can't wait to work with you moving forward.
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Chris
Dec 1, 2023
Perfect Solution For Our Needs
Text Request is the perfect solution for our needs. We wanted a simple way to blast texts to employees and this fit the bill. We like how easy it is to use while still having fairly robust features.
Response from Text RequestDec 1, 2023
Chris, thank you so much for taking the time to leave us a review. If you ever run into any questions please reach out to [email protected]
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