Text RequestReviews of textrequest.com

In typical sales person fashion, the sales guy said that the 800 number we opted for would be set up within 24-48 hours and it was more like 3.5 business days. I was already down and needed it to be live sooner. The tech rep who was assigned to our account did really well showing me around the dashboard and answering questions. It would be nice to be able to see a running declining count of how many texts you have left per month.

The people are very nice and helpful but because of our time difference, we seem to always be adversely affected by updates. We got no advance warning of this last 2 factor verification update and panicked when we found we were locked out of our account upon starting our work day. Text Request is a major part of our business communications between staff and clients and we are constantly using it at all times of day.

Sales is great. Organization is so-so. We signed up for integration only for another charge we were not aware of. Very pricey for only a texting service.

I was told that i will be approved within 5 days and its been a month and still nothing. Im paying extra fees because im not approved yet

While a good user interface, the inability to send/receive groups texts, shared contacts and videos make this a barely serviceable solution.

With all of the initial communication, we were led to believe that converting from another company could happen the same day that I signed up for Text Request. It took 2 days for us to be able to send texts using the new service. I'm still not sure what the problem was.

Text request is more expensive and harder to use than Zip whip.

I like the setting choices. I do not like the way the texts are formatted. The text screen is too busy. I wish it notified you of when texts come in.