Text Request Reviews | Read Customer Reviews of textrequest.com

Text RequestReviews of textrequest.com

4.6455 reviews
Administration & Services
417 Market Street Suite 201, Chattanooga, Tennessee

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Text Request

About Text Request

Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.

Text Request (textrequest.com) has 455 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: textrequest.com
Website: textrequest.com
Category: Administration & Services
Location: Chattanooga, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Text Request reviews

455 approved reviews, newest moderated first

Nicole B.
Jan 9, 2024
Center Director
THis has made messaging out clients so much easier
Response from Text RequestJan 9, 2024
Thank you for taking the time to leave us a 5-star review.
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AllRisk Auto I.
Jan 5, 2024
Easy transfer from ZipWhip
Easy transfer from ZipWhip
Response from Text RequestJan 5, 2024
Thank you for leaving us a review. Please reach out if you ever have any questions.
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Jennifer W.
Jan 4, 2024
ZW to Text Request - night and day
Since switching from ZipWhip, overall our engagement has increased and improved, and our time spent with texting has been improved with the templates and attachment options. There are a few small elements of our previous experience that are not matched in Text Request, but overall the change appears to have been worth it.
Response from Text RequestJan 4, 2024
Thank you so much for this awesome review! Please let us know if we can assist you in any way.
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Becky R.
Dec 27, 2023
Very Convenient!
Very Convenient!
Response from Text RequestDec 27, 2023
Thank you for this review, becky
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Annabell M.
Dec 27, 2023
All of the features make text request…easy
All of the features make text request really easy to use and helps us organize all of our contacts
Response from Text RequestDec 27, 2023
Annabell, thank you for taking the time to leave us a review.
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Megan
Dec 20, 2023
Text Request has been so helpful!
Text Request has been so helpful! The support team was not only quick to respond, but also highly knowledgeable, offering assistance whenever I had questions or concerns. I highly recommend Text Request for anyone seeking a reliable and user-centric texting solution.
Response from Text RequestDec 21, 2023
Megan, thank you for taking the time to leave us a review. I'll pass your kind words to the support team!
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Bruce
Dec 16, 2023
Excellent Application and Extraordinary Customer Service
The application is excellent, and the Text Request team members were extraordinarily responsive and helpful to get everything setup!
Response from Text RequestDec 18, 2023
Thank you for this review, Bruce. Glad you had a great experience with setup!
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Megan L.
Dec 12, 2023
Perfectly smooth transition from other…
Perfectly smooth transition from other platform we were using. Really great experience with the team.
Response from Text RequestDec 12, 2023
Thank you for taking the time to leave us a review. Glad the transition from your other platform to Text Request went smoothly.
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