Texting FactoryWe specialize in providing a range of chat operator and moderator services for companies worldwide. We have a team of specialized operators who can serve various niche markets. Our operators ensure that all users have a pleasant experience while respecting the limits set by our customers. As a chat specialist, you enjoy the freedom to work on your schedule, from anywhere, and get paid for every message you handle. Take on different roles, share what’s in your mind and connect with people from all walks of life.
Texting Factory (textingfactory.com) has 362 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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linda
We appreciate that you're giving us work to do, but taking our logins without strong reasons is now good, why are you taking our logins with this thing of copy and paste is not good, send us a text and tell us what you want us to do instead of doing this, please stop taking our logins.
Ced
Have been working for 2 years already for this company and I must say that I am lucky to be part of the team. Getting paid weekly in euros.
One&only
I did my test passed with a 100% . I was told by one of the coaches I could move unto the dashboard after i complete the questions. They told me I had 15 mins to complete it but never gave me the password to do so. Then replied a day later telling me I didn’t get the job. I believe they are trying to steal your personal information. Sex trafficking is real please be careful and do you research before working for any company like this. I wish I would have done my research and honestly every one with the positive reviews are the coaches and trainers don't be fooled
Lola
I have been working for texting factory for 4 months and it is the best job I ever had. They pay regularly, solve any issues that you have and I don’t get the people who complain about the job. I personally can’t be happier with it
Sisanda N.
It's a scam, trust me I've been there.
anonymous A.
Yeah... They are also racist AF. They refused me a job just because I'm from South Africa. I asked the coach why, and he/she couldn't tell me. Very disappointing and pathetic.
Natasha S.
Textingfactory scammed me 396 euros. They told me to message finance for my final payment and I did so but they haven’t responded. I message finance EVERY DAY but no answer. They only answered to tell me to send them my work ID and once I’ve done this, they don’t answer my messages. I have been messaging them for over a month now JUST TO SEND ME THE LAST PAYOUT. I’ve worked hard for this. THEY ARE A SCAM!!! I wouldn’t recommend anyone to work with them.
Beach G.
Some of the positive reviews on this site left for textingfacotry will soon become negative reviews when the operators who left them are banned for no reason. I worked for textingfactory for over a year and all was fine until textingfactory changed their dashboard to the chathomebase dashboard. About a few months ago after textingfactory started using the new chathomebase dashboard, admins at textingfactory started banning my account almost every week and blamed it on a techinical issue. Then, just last week, textingfactory banned me again, and this time, they never responded back to me. I think that textingfactory likes to deactivate the accounts of their operators to either keep costs down or to rake in almost all the profit their operators make for them, especially being there are clients telling operators that they are spending hundreds of dollars on credits. The new chathomebase dashboard also seems rigged to keep operators from making a lot of messages, such as a new operator performance rating feature that can easily be faked, delays in messages loading, and a strange glitch that makes the messages you type scramble around so you have to retype them. The new Chathomebase dashboard also takes some of your messages away and marks them as free messages, and textingfactory never told us operators why such messages taken from us operators are free messages. The replies from clients are also no longer listed in the statistics of the new chathomebase dashboard and being so, operators don't know how many replies they are receiving from clients, which allows textingfactory to not pay operators what they are supposed to be paid for their replies. Textingfactory also keeps coming up with new rules, such as the new rule of having to respond to messages that are enormously long with messages that are half as long, which slows down operators in handling messages even more. I think the logbooks are just a gimmick to slow down how many messages operators handle too, because such log books are worthless because they rarely help you out in knowing details of conversations. I also really do believe that some of the positive ratings left for textingfactory on this site are ratings left by the textingfactory admins or CEO. Sorry, but the most money you can make at textingfactory if you want one day off per week is $100 per week from handling 1,000 messages per week, which takes 6 days a week, and working 10 hours a day for such 6 days. Simply put, Textingfactory and all other text operating companies are not good companies to work for, for they all involve making operators working hard for chump change and they will ban your account to profit more and cut their labor cost. So, just find a better job that pays you a decent wage and don't waste your time working 50-60 hours a week at textifngfactory for a measly $100 folks. To textingfactory, beware of karma, for it certainly always returns fire at devious people, and it will come at you and make you pay for what you are doing to your operators.
