Texting FactoryWe specialize in providing a range of chat operator and moderator services for companies worldwide. We have a team of specialized operators who can serve various niche markets. Our operators ensure that all users have a pleasant experience while respecting the limits set by our customers. As a chat specialist, you enjoy the freedom to work on your schedule, from anywhere, and get paid for every message you handle. Take on different roles, share what’s in your mind and connect with people from all walks of life.
Texting Factory (textingfactory.com) has 362 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Celina J.
Some coaches are stupid. They took weeks to respond giving BS reasons like fsmily emergency and 24 hours for them means 3 days especially Coach Cher. Support also doesn't do anything about it. And What's with the new rules every week? It's hard to keep up and it looks like a reason for them to deactivate accounts.
RM
They just randomly deactivated my account after another agent sent a message that was against the rules! Then they just said that their decision is final. Also, they will just randomly introduce new rules from out of nowhere and claim that you have somehow broken them. DO NOT MAKE TIS YOUR MAIN SOURCE OF INCOME. If possible, stay clear of working for them in general.
Krystal L.
SCAM!! SCAM! I went into the training and the coach just LEFT! I contacted customer service on what she did along with not giving me any login credentials. My coach asked me when my training was! I said, it's TODAY! It's been close to a week now, I didn't hear anything. DON'T APPLY FOR THIS JOB!! The coaches are a joke that don't know they are doing, and customer service is trash. They won't contact you back. I said, F*** them. Go to other better companies.
Nikoya S.
They asked for my ID a week ago and that was it, no message back. Nothing. Seem like a con to me.
Emily S.
Texting factory is a scam. They keep disabling your account for stupid reasons. I have worked with them for almost one year and they kept disabling my account sometimes for no reason at all.
Sergio L.
still waiting for the answer for the training in my e-mail
Tumelo M.
They are a scam, do not even attempt to work for them. you will regret working for this *****hole. They will not pay you.
jane
Their disgustingly corrupt!! That's it, if you are serious and a hard worker, they will deactivate your account and not pay you. They want people who do the bare minimum so they cannot pay them, it's that simple, soon their site will crash due to poor quality and clients will leave. Karma will come to them, don't stress guys. Best advise, don't even apply, don't fight, here is a list of other providers to try, just google: Cloudworkers TextKing's Operating4U 123Chat. Cloudworkers is by far the best based on how this industry works and they are one of the most reliable, no ratings nonsense either. But to get in is competitive although they have over ten languages you could chat in but you must be fluent in your language selection. Good luck!
