Radnie C.
Worst place ever
Worst place ever do not waste your time. They are ridiculous. YOU HAVE BEEN WARNED. If you think I am kidding try for yourself and leave your experience.

We specialize in providing a range of chat operator and moderator services for companies worldwide. We have a team of specialized operators who can serve various niche markets. Our operators ensure that all users have a pleasant experience while respecting the limits set by our customers. As a chat specialist, you enjoy the freedom to work on your schedule, from anywhere, and get paid for every message you handle. Take on different roles, share what’s in your mind and connect with people from all walks of life.
Texting Factory (textingfactory.com) has 362 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Radnie C.
Worst place ever do not waste your time. They are ridiculous. YOU HAVE BEEN WARNED. If you think I am kidding try for yourself and leave your experience.
Ernie M.
TEXTING FACTORY IS A SCAM - DO NOT APPLY! How fool am I. I have worked in this scam company for over 2 months, and get paid. After that, my work has not been paid. They keep on giving me unreliable reasons. They would say, I should verify my PayPal account because I am not receiving it. PayPal told me, they have not received any money from Texting Factory. I have even submitted a screenshot of PayPal's guaranty that my account with them is verified. But it seems, Texting Factory keep on telling lies to me, and never paid me ever since. DO NOT EVER ATTEMPT TO APPLY IN THIS DEVIL COMPANY.
Luis R.
I can just say that all I see here is a bunch of crying babies, if they are scamming old man whats your problem with that? The bank scam you and you put the money there everytime you get paid, stop being lazy pussies and work man thats all you gotta do work because a lot of people suffer much more than you, believe me I know people that literally would kill for a dollar, if you live in a civilized country where you can get a better job stop writing about your dignity here and get your ass to work, amazon is hiring people believe me they just need your soul to be there and pretend that you are human sometimes but mostly they prefer if you became a machine so, go go stop reading this and go get a better job!!
Mandy I.
I applied sent my ID did the test passed with a 95%...I was excited I thought it was gonna be such a fun experience. I was wrong...it was horrible there are just too many rules and if you don't write the messages how they tell you to then you fail and you won't get hired. it's just too much trouble to chat and make what a couple of cents?! My coach was very nice...my husband applied as well and his coach was just rude. I think her name was Coach Cher...she took forever to respond and he didn't answer the questions to their standards and she was just this is WRONG this is WRONG! All in all, it was just a horrible experience before even getting to start to try the job out! I think I know how to flirt with people and catch people's attention without rules I know right from wrong to protect myself. I hope this helps people out...if you want to waste your time on pennies work here.
Unicorn D.
I worked for this company for almost three years. First as a chat operator then eventually moved to other departments. Let me first say, this isn't a scam. I'm not in the USA, and I got regular weekly payouts. Save for a few calculating errors that needed to be corrected here and there, I always got paid. The exchange rate was great and I was able to use my Bitsafe card locally. In the beginning and throughout the pandemic, there was always work. As a chat operator, you work as much or as little as you can for a 7-12 euro cent rate per message. In all other departments, there is a 7 day a week commitment. They may pay more (20 cents to 2 euro depending on the task), but a lot was required. That's where my issue with TF begins. This should never be a full-time job for anyone. Not just because of the 7 day week requirement, but because this company is unreliable and does not care for its workers at any level. The more you were promoted, the less job security. There is no base rate, so you get paid for work put in. As an operator, I put in 10 hours a day 6 days a week just to make the 300 euro payout. That's 10 hours of doing literally nothing else. But I needed the money so I did it. The other departments pay more and you may spend less time, but they limited your workload. You would be lucky to make half that 300 when there were others buddying up to the power-drunk supervisors (not all but most), or splitting the workload behind the scenes (a fireable offense) making much much more because they were given more work. All these things were manageable to some degree (i.e. keeping to yourself, staying out of the crazy work drama, and budgeting your time) but then they pulled the rug from underneath us with no remorse. One team was downsized by 50% overnight when their new system was introduced. This was done with no warning. If you weren't lucky enough to hear the whispers in the wind you felt it most. THIS is why I would not recommend anyone making this their full-time job. But be careful. They demand so much it's easy to fall into that trap. I say this as one of the few saved in the cuts. Many of us eventually left because we were forced to find other ways to make up for the drastic loss of income. Imagine getting 1/5 of what you used to depend on and being expected to love it. Having to compete for bonuses instead of making a decent wage for the time you put in. Having your work micromanaged and scrutinized so you end up doing the same task 2-3 times for the same rate. No set guidelines, just vibes. You are not an employee, you are a number. And you are only as good as yesterday's results. For some, this is a great work environment. I've seen plenty of my old coworkers leaving rave reviews (mostly incentivized I'm sure). For me, it eventually became mental and emotional torture. I gave this company as much as I could and got little in return. I'm grateful for what it did bring, but in the end, I had to leave for my own sanity. I have so many personal horror stories from this company. I hear there are plenty of other companies like this with better ethics. But from what I've been told, textingfactory's reach is so broad, with so many different company names, I am hesitant to try elsewhere. I'm looking forward to a new position I can actually put on a resume. Good luck, and I hope this helps someone.
Sophie O.
This is saddening. I wish I researched before applying, the reviews are heartbreaking.
Keeper F.
I have always heard people talk about this company but I would have never believe until I experience it for myself. This company is a TOTAL SCAM!!!! PLEASE BE AWARE EVERYONE, THIS IS NOT A JOKE. TEXTING FACTORY IS STEALING PEOPLE'S IDENTIFY AND GOD KNOWS WHAT THEY ARE USING PEOPLE'S PERSONAL INFORMATION TO DO. BECAUSE THEY DON'T HAVE A REASON WHY THEY BLOCK MY ACCOUNT, THEY BLOCK ME FROM SKYPE AS WELL. THEY TOLD ME AT FIRST THE ACCOUNT IS DEACTIVATED BECAUSE I ORGANIZE A MEETING, AFTER DETERMINE TO SEE THOSE MESSAGES THEY ARE TALKING, THEY COULDN'T DO ANYTHING ELSE BUT BLOCK ME FROM SKYPE. PEOPLE THIS IS NO JOKE, ESPECIALLY JAMAICANS AND OTHER CARIBBEAN COUNTRIES. THEY CAN STEAL YOUR IDENTIFY TO USE IT FOR ILLEGAL ACTIVITIES OVERSEAS. I BEG EVERYONE TO BE CAREFUL, THEY ALSO THREATEN ME TO SEND MY IDENTIFY ALL OVER TO THEIR COLLEAGUES. I DON'T KNOW WHY PEOPLE ARE SO WICKED. THE GOOD COMMENTS HERE ARE PEOPLE THAT WORK FOR THEM AND ARE BEING PAID TO LEAVE GOOD COMMENTS ABOUT THE COMPANY. THEY ARE A SCAM AND PLEASE SPREAD THE WORD TO EVERYONE. I HAVE NO REASON TO LIE ABOUT THIS.
Atomians M.
They deactivated my account without any warnings via emails or why they disabled my account if I have violated any rules. The first week that I've worked as a chat operator, I hardly received messages. There are still good platforms aside textingfactory!