TextbookXReviews of textbookx.com

I sincerely wish there are Zero stars I could give this company. I bought a book that’s supposed to be new on amazon from this scammer and the next day I happened to see another on eBay for half the price. I quickly requested a return label so I could send this one back once it arrived at my place. It arrived same day with the one I ordered on eBay and I opened the box put in a second bar code as instructed by amazon, put a front return label, tapped it and sent back. To my disbelief these scammers sent a message through amazon saying they couldn’t approve my refund that I damaged the book and opened the code. How stupid can these fools think I am to damage a $342 book I returned same day and why will I open and scratch the access online code of a book that expensive which is suppose to be new and I had to send back for a refund? I was so mad I had to call amazon hotline and file a complaint. The crazy thing is the book didn’t even come in a plastic wrap which is supposed to be for a new book and I payed $342 for this. The sellers profile also magically disappeared from my order history so I couldn’t even access it. I now see why you guys have a very poor rating on your reviews here. For anyone out there stay way from this scammers.

My school uses TextbookX as its preferred textbook provider. But the majority of my books are available on other sites for much much cheaper. If I had bought all my books on TextbookX my bill would have been almost $500, versus $280. MAKE SURE TO CHECK ALL RETAILERS, TextbookX consistently overcharges.

Attended BCC! Fast and easy service . I was Emailed when my books were shipped and arrived to campus pickup. They were in great condition, even the Used books! Ebooks were easy to locate. Ordering using the ASAP code was not hard at all. Very satisfied.✔

To sum it up I rented a book that was already in poor condition(pages were old and dirty) also I rarely even used it. When I shipped it backed it is rejected because it was "damaged" like seriously? they shipped me a poor condition rental and claimed it was damaged. They're scammers who trick you to buy an old dirty rental and then pay again for the full book. I've learned my mistake I'm getting my books elsewhere, can't believe CUNY even had this company hope it rots in hell.

The website was very easy to use and made getting my textbooks very easy and effortless. I was able to have peace of mind that I was ordering the correct versions of each book and that the books would come on time. I was able to receive my textbooks without any issue and it came earlier than I expected. I will without a doubt order my future textbooks from here!

The website is very simple to navigate and organizes each of the required books including exact editions needed according to all of my classes. They also display the cheapest price I could possibly get on the market so it really makes the buying process super fast. Tracking my books are incredibly easy and when I ever had an issue with marketplace items, customer service quickly resolved the issue for me.

I thought that I had misplaced a textbook so ordered another through TextbookX. The same day, actually less than an hour later I located the original book. I called and asked to cancel. I was told they would check but didn’t think they could cancel it. The CS agent called about a half hour later and said it couldn’t be cancelled but if I just reject the shipment and not open it the entire amount would be refunded to me. Today I got a partial refund for $8 less than the price I paid! I had to call because after 13 days I still hadn’t received an email stating they received the book back. When I called he said there was no refund issued but he would do it and it would be back to my account in 5-7 days. This is unacceptable. If I wouldn’t have called they would have kept the book and my money! I will go elsewhere for future purchases and definitely will not recommend!

Ordered my book almost a month ago and it never showed up. I ended up having to buy it from somewhere else. Terrible and unhelpful service. I hope things improve!!!