TextbookX is an e-commerce site dedicated to finding students the lowest price for their books. We mix our own inventory with that of third-party sellers (in many cases, the same sellers as on Amazon and similar sites) in order to provide one of the largest inventories of new, used, digital, and rental books.
TextbookX (textbookx.com) has 492 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Sara M.
Have had good luck with them. Prices seem competitive when looking at Amazon and found cheaper through the Marketplace links included. Haven't had to buy a lot of books for classes because they're all online and use a lot of online resources instead. Never had a problem with the service though!
Ella J.
Most prices are not any cheaper than Amazon or Chegg. Shipping usually takes significantly longer than estimated, which is frustrating when a book is needed for class. I also had problems trying to sell books since I was unable to get in contact with the buyer, and was unable to get in contact with TextbookX either. As such, I ended up losing money on the sale since I paid to have the book shipped and it got returned to me. Overall, it's a lot of effort for little payoff, unless the prices are significantly cheaper.
Response from TextbookXJul 18, 2019
Hey Ella, Thanks for letting us know what we can work on. I was able to find your order, and saw that you attempted to ship it twice, but the buyer never claimed it. Since this was not your fault, I went ahead and paid you out to reimburse your shipping costs. Thanks, TextbookX
Tian M.
Prices are not very competitive. Delivery must exceed 35 dollars to be free. However, it is helpful to find rare version of books.
Response from TextbookXJul 18, 2019
Hi Tian, Thanks for your feedback. We are always considering different ways to help our students get their books quickly and affordably. I will pass on your concern about the minimum free shipping threshold. Thanks, TextbookX
Shinobu P.
Prices are competitive, but selections are limited. Many times, ebooks are not available.
Response from TextbookXJul 18, 2019
Hi Shinobu, Thanks for your feedback. I'm a bit concerned about your mentioning eBook availability, as I see your previous orders were filled same day. I'll be reaching out to discuss privately, so we can correct the issue you faced. Thanks, TextbookX
Azeem C.
Great customer service! I was having trouble receiving my order, although they helped me get what I needed right away! Would recommend this site for books. Very helpful, and respectful people if you have any issue with their site!
Faith S.
Good service. Similar to the old bookstore website, easy to navigate and make sure I have the correct book.
Rebekah W.
The online bookstore helped me find the right prices on all of my textbooks with ease! I felt comfortable knowing I couldn't find a lower price anywhere else and knew that my books would be in good condition. My only complaint would be the shipping costs or length of time some of the books took to arrive.
Lori F.
TextbookX.com is a simple, easy to navigate website to order my textbooks from. They already have my classes for the semester with professors in their database when it's time to order books & just look up the book by class number, click on the price & condition that suits me & it's done. That easy. Love this website, hassle-free & delivered to the front door. Lori F. - McPherson College
