Tyler J.
They Work very hard to keep everything…
They Work very hard to keep everything simple and efficient
TextbookX is an e-commerce site dedicated to finding students the lowest price for their books. We mix our own inventory with that of third-party sellers (in many cases, the same sellers as on Amazon and similar sites) in order to provide one of the largest inventories of new, used, digital, and rental books.
TextbookX (textbookx.com) has 492 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Tyler J.
They Work very hard to keep everything simple and efficient
chelsea M.
My experience with textbook rental has been amazing, the customer service is outstanding and the quality of the books are never bad.
Justin B.
Pretty good website for books and most of the time has cheap options
Amari M.
It’s decent just takes a while to take the money and ship the book
Augustina K.
I am fine with the delivery last previous semesters concerning my books. I was delivered at home and made my life easy and I was greatful
Elizabeth M.
I’ve never had a negative experience in my 4 years of ordering exclusively from this site! I get everything on time, there are tons of options for prices especially, and customer support has been helpful in the one time I got an additional book I didn’t order. Excellent experience overall!
Paige B.
The University of South Dakota Online Bookstore did all it can to get me my books in a timely manner. No problems and very friendly and approachable staff! Paige Behrends
Alma R.
So on September 10 I had purchased 4 Blick gift cards from textbookx. Only 3 out of those 4 worked. The $25 dollar one did not. When I tried using the code it said that there were no funds in the gift card. I literally called textbookx 10 times until they finally answered my call. I told them about the gift card and they said that they will look into it and see what is wrong with it and that they would call me that same day or the next day. The next day came and I called them because I had still not received a call from them. I told them again what was going on with the gift card and they said that they will talk to blick and see why it has no money in it and that they would call me back (this was on Friday). Today I received an email saying that they couldn’t do anything about the gift card because the gift card was declined. I called textbookx right away and the customer representative told me that they can’t refund me my money and that I should call blick to see if they will give me a refund. So I called blick and Blick told me that they can’t do anything about it because the gift card code was already used so that I can’t get a refund. I told the customer representative that I didn’t used the code and that textbookx had send me a used code. She also told me that the gift code was purchased on September 5 and it was used on September 6. I purchased my gift codes on September 10 and on that same day I tried using the gift code but I couldn’t because textbookx send me a code that Was already used by someone else! And now they don’t want to refund me my money! Textbookx this is your mistake! Blick's job was to send you the gift codes and your job is to send them to the students the buyers. So you made the mistake of sending the same code to two buyers! And now because of your mistake I can’t get a refund! Textbookx they are thieves! They just want your money! Never am I ever buying from textbookx ever again!
Response from TextbookXSep 17, 2019
Alma, There was definitely some miscommunication here, you were supposed to be sent a new card. I've sent one now. Sorry about that, we certainly didn't want you to be out for something you paid for fair and square. Thanks, TextbookX