Monica B.
It is a straight forward website
It is a straight forward website. Helps to compare value of different formats.
TextbookX is an e-commerce site dedicated to finding students the lowest price for their books. We mix our own inventory with that of third-party sellers (in many cases, the same sellers as on Amazon and similar sites) in order to provide one of the largest inventories of new, used, digital, and rental books.
TextbookX (textbookx.com) has 492 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Monica B.
It is a straight forward website. Helps to compare value of different formats.
Emily
The site is very easy to use and find your way around. Tells you most everything you need to know and is relatively simple -Emily A
Ashley M.
It is easy to use.
Constance G.
Very easy to find out the needed textbooks and prices
Christina B.
They are frecking epic! They are always helpful and and willing to do what ever it takes time get the job done.
Michaela N.
Great customer service and they know my name because I go there so much to buy things! They are lovely people behind the desk caring for the students at Juniata Michaela N
John D.
My experience with this website has been rather poor. The language about getting free shipping on orders over $49 implies that this applies to all orders when in reality it only applies to the few items TextbookX has in its own warehouse, leaving out all the "marketplace" items that are cheap enough to get a real bargain on but have excesslve shipping costs. TextbookX is also very unreliable. As a college student, I and many of my peers have endured long waits to receive books we need for class and received incorrect editions for textbooks we have paid for, and often books' shipping gets canceled and our money refunded after we have been expecting those books for several weeks. In one particular instance, a classmate of mine paid for a paper copy of a textbook and after waiting a long time for the book, received a notification that the website was out of stock and gave him an ebook instead. I will not use this website again and recommend that no one else use it either. After reading Textbookx's reply to my review, I realized that I misunderstood that my classmate who received the ebook was given the option to have the ebook, but he still was not notified properly as I was not with my book's cancellation. Textbookx is working on the issue with my book as well as the misleading language about free shipping. I am very satisfied with their reply, and I recommend that anyone who experiences the issues I have should contact the company.
Response from TextbookXNov 15, 2019
John, I'm sorry you have had a bad experience. Unfortunately we can't offer free shipping on marketplace items since we aren't able to bundle them together. I'd like to check into these issues you mentioned with wrong editions, so I'm sending a private message to get some more information. Concerning eBook swaps, we only do that when the original book has been cancelled, or delayed very long by the publisher. We will always let you know before doing this, and offer you a full refund if you prefer. Thanks, TextbookX
Anton D.
The bookstore is an amazing store with all school supplies you would need plus a variety of reasonably priced Clark memorabilia