TextbookX Reviews | Read Customer Reviews of textbookx.com

TextbookX Reviews | Read Customer Reviews of textbookx.com

TextbookX reviews

492 approved reviews, newest moderated first

Grace
Dec 17, 2020
Worked just fine.
Worked just fine.
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Yonessy D.
Dec 17, 2020
Great options in book prices
Easy to navigate , many options of book prices and if any issue they would help resolve it
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neconza C.
Dec 17, 2020
cheap,Quick and easy!!!
Originally, I was a bit skeptical to use this site. The book shipped out quickly, but there was a delay with USPS. It was expected though due to Covid and issues with delivery and so I made sure to order my book for the Spring Semester much earlier. I received the book yesterday and it was in excellent condition. The price for the book was remarkable and the quality of the book is pristine. I will definitely use this site in the future to purchase books as the price is super cheap.
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Amanda G.
Oct 11, 2020
Scam
It has been almost one month since my textbook was returned and they will not refund my money. Do not purchase books from this company!
Response from TextbookXOct 12, 2020
Amanda, thanks for writing this review. We were actually able to uncover a bug in our system last Friday, where received returns weren't getting marked properly by our code, so refunds didn't issue. We wouldn't have found this bug without reports like yours. Your refund for your order ending in 488 will be issued by end of day today.
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Karen P.
Sep 24, 2020
Excellent
Excellent. Very quick responses.
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Cherlyn
Sep 21, 2020
I don't know yet but will see(not looking good)
I don't know yet but will see, only place I found this book was here. Didn't say anything about hard cover or paperback. Beef and cattle science part 1, 7th edition. Please be paperback and send invoice with shipment. ***** Seller canceled my order next day. If it's NOT THERE THEN DONT SHOW !! *** the shipping address is why it was canceled, why not just a text to ask? Went back to re-order book and now instead of $67.94, it's bumped up to over $100. STILL NOT RIGHT!
Response from TextbookXSep 21, 2020
Hi Cherlyn, Sorry your order was cancelled, we noted the shipping destination and that it was coming from an individual, which is typically not permitted for your shipping address. If you believe this would be ok, please re-place the order and we will let it go through! We just didn't want you to buy a book that would be rejected by the destination. Thanks, TextbookX
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L G.
Sep 16, 2020
Worse book seller ever, they should be suit for dishonesty!
Worse book seller ever, I ordered a book from them...it took 3 weeks for the book to be delivered and they delivered the book without the course codes which were suppose to be bundle with the book. Stay away from this book sellers, its a ripoff!
Response from TextbookXSep 23, 2020
Hello, This is definitely not ok! Occasionally we get shipments missing components directly from the publisher. I see you recently reached out and we're in the process of getting you a replacement code. Please keep in mind, we will make you whole and are working hard to get your code sent to you. TextbookX
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Angela L.
Sep 12, 2020
I order the textbook on 8/24/20 and…
I order the textbook on 8/24/20 and right now is 9/12/20. I still didn't receive the textbook and my class was need the textbook for the homework. Bad seller ever and don't buy or rent from them, worst store I ever seen.
Response from TextbookXSep 14, 2020
Hey Angela, I show your book was delivered. It seems like it might have been stolen after delivery. One of our Customer Experience agents is reaching out to you and we will get you a refund or replacement, at your preference. textbookx.com/help Thanks, TextbookX
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