Amelia L.
If only I could give this 0 stars
If I could give this 0 stars, I would. At first, everything went smoothly when shipping this to them. I even received a confirmation email that they had received my book. Only a few days later, they sent another email saying that my book had bad binding and the new quote on it was $0.00. My book, by the way, was almost brand new and in excellent condition. They said they could return it to me, but I would have to pay shipping. Even though they payed the shipping for me to send it to them??? THIS IS A SCAM!
Response from Textbook ManiacAug 1, 2019
At times, books get damaged in transit to us, and this is probably what happened in this case, since it was the binding. When the customer does not agree with our assessment, we always offer to send photos of the damage. Unfortunately, in this situation, the book was not sell-able with this damage. Since we already paid $4 to have the book shipped to us, we could not also pay to send it back, but if the customer wants it back, we are more than happy to send it back once they pay postage.



