Textbook Maniac buys college textbooks. When you sell textbooks to us, you get the best prices online. Students, faculty, book buyers, and others are welcome.
Textbook Maniac (textbookmaniac.com) has 100 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Colleges & Universities · Evansville, Oregon
Excellent
Colleges & Universities · West Palm Beach, Florida
Excellent
Colleges & Universities · Alpharetta, Georgia
Excellent
Colleges & Universities
Excellent
100 approved reviews, newest moderated first
fourthtenth street F.
Horrible service
Response from Textbook ManiacNov 25, 2019
I tried finding your order to see what you were displeased with, but do not see one from you. I am sorry you were disappointed, and wish I knew why to better fix this situation.
Megan F.
I wish I could leave less than 1 star. I sent them my perfect condition textbook (that I originally bought from my university) and they claimed that my book was "counterfeit" and that they could not pay me for it but also could not send it back to me because it's "against their policy". Even after providing proof of purchase from the bookstore they still would not pay for or return my book. DO NOT SEND THEM YOUR BOOKS THEY ARE CROOKS AND THEIR "POLICY" IS STEALING FROM COLLEGE STUDENTS!!!!
Response from Textbook ManiacNov 22, 2019
Megan, I am so sorry for this experience. We have a system we go by to determine whether a book is counterfeit or not, and if a book follows under those guidelines, we have an obligation to the publisher not to allow the book to continue in circulation. We have this stated on our website that it is a possibility.
Richard Y.
Accused me of sending them two counterfeit books and won't return them.
Response from Textbook ManiacOct 10, 2019
I don't think you knew they were counterfeit when they were sold to you, so we are not accusing you of selling counterfeit books, but we have an obligation to the publisher not to allow counterfeits to continue in circulation. I apologize.
Hilary M.
I sent two books to textbook maniac. They emailed me informing me they didn’t receive the expensive book and have adjusted the total to the cheap one. I packaged both my books in the same box with the packing slip as the directions say. They have a great scheme going over there. I contacted the company and they say that they have many people check the boxes and cannot do anything. This is stealing!!! I have sold books through various other companies and never had any issues especially like this!
Response from Textbook ManiacSep 21, 2019
Unfortunately, we cannot help what the Post Office does with boxes that have been opened/inspected or damaged, and at times, we receive packages without all the contents. We have several people go through our shipments to make sure we find everything, but this was an instance where the book never made it to our warehouse in the first place.
Alexis T.
Shipped a book out on August 30th, they received it September 4th. Haven't received my money, an email, or a response from their "customer service." Im waiting for a response back saying that there was damage or water though I shipped it in a protected binder and packaging. didn't check the reviews before I sent it. Highly suggest just going through Chegg. Customer service is phenomenal and received my money. Wouldn't trust this company or suggest them until I receive my money.
Response from Textbook ManiacSep 12, 2019
I just looked up your order and see that it has been placed in Awaiting Payment for the original quoted amount, so I am not sure what the issue is. Please contact us if you have a problem so that we can solve it for you!
Sarah A.
DO NOT SEND YOUR BOOKS HERE. IT IS A SCAM. I was quoted $60 for my GOOD AS NEW textbook (I barely opened it during the class). I bought it for about $100 from my school's bookstore. After sending it in, I was told that they suspected that it was "counterfeit" and therefore had to "recycle it" WITHOUT PAYING ME FOR IT. I GAVE THEM MY BOOK FOR FREE AND THEY REFUSE TO SEND IT BACK. This is a total scam and I can't believe I fell for it.
Response from Textbook ManiacSep 11, 2019
I am so sorry this transaction did not go as planned. When we receive a book that is counterfeit, we have a responsibility to the publisher to not allow it to continue in circulation. I wish we could just send it back to you, but we could get into trouble doing that.
Kim
It’s been 3 weeks since I shipped my order. It barely got processed a week ago, and I still haven’t gotten paid despite them stating that it takes 5 business days to get paid via PayPal (which is the option I chose). Checked my order status this morning, and it says to contact customer. After reading the horrible reviews I have no doubt in my mind that they are going to try and completely change my quote ... if and when they do contact me. Just the fact that they copy and paste their customer replies is enough to let me know that this company isn’t worth doing business with. I will update my review if anything changes.
Response from Textbook ManiacSep 9, 2019
Kim, I am sorry you are not satisfied with the amount of time it is taking to process your order, but since there was something wrong with your book, it was flagged by our quality control team so that we could contact you about it, which makes the process take longer than just receiving and paying for a book. Please update, as you said you would, when you have been paid.
Savannah
My book was sent in pristine condition. I mean, I only opened it three times and the access code was still unused. My book was shipped in a sturdy, bubble wrapped envelope that was folded in half to ensure the book did not move around in transit. I was quoted $34.80. When my book was “processed,” I received an email claiming the cover was ripped. New buyback total, $15.00. Will not be working with this company again.
Response from Textbook ManiacAug 28, 2019
I am so sorry. I can assure you we pay full quoted prices for books in good condition (we don't try to rip people off or we wouldn't be able to stay in business). The Post Office damages items in transit, and I can only assume this is what happened in this instance.