David L.
Your add on Facebook caught my eye and…
Your add on Facebook caught my eye and the reason I purchased

We see ourselves as problem solvers, who disagree with brands that boast about their common products. Here is how we do it. We started our own brand. Applied innovative tech fabrics with sophisticated craftsmanship to improve and enhance traditional clothing. Without any marketing gimmicks or unrealistic markups. They may look normal, but they bring you an exclusive wearing experience every single day.
TexTale (textale.tech) has 94 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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David L.
Your add on Facebook caught my eye and the reason I purchased
Alexey
I decided to try this brand based on their advertising and ordered a few items. Unfortunately, my experience was disappointing. The T-shirts are very basic and comparable to what you can buy at M&S for £15–20. The fabric is quite heavy, not breathable, and not suitable for warmer weather. There is nothing particularly special about the quality, and in my experience, the durability is also questionable. Customer service was another issue. Communication was poor, responses were slow or non-existent, and it took a significant amount of time to obtain a refund for items that were sent in the wrong size. Overall, I don’t see any real value here. In my view, this is a heavily advertised product that does not justify its price. You can find similar or better quality items at a fraction of the cost from established retailers like M&S.
Chris L.
The discription is accurate. They preform as promised . The most comfortable trunks ever. Definitely going to purchase more
John W.
Very good product. Love the light ness of the product. Previous order still doing well which signafies a quality product. Great job 👍
Paul C.
top quality products that fit well and are functional
Mark S.
Ok lve written a review when l first got these shirts An now after accidentally spilling coffee on myself it has stained straight away Not impressed at all Played top dollar for poor quality shirts 🤬😡🤬😡
Response from TexTaleFeb 20, 2026
Hi Mark, Thank you for your recent feedback. We’re sorry to see that you had an unsatisfactory experience. However, after reviewing our records, we’re unable to locate any previous communication from you regarding this issue. We truly wish we had the opportunity to assist you before it led to frustration. If you’re open to it, we would genuinely appreciate the chance to understand what happened. Please feel free to reach out to us directly and, if possible, include any relevant details or images. Our customer service team will review everything carefully and provide appropriate solutions. We hope to have the opportunity to assist you. Best Textale
Peter R.
Avoid this company at all costs! I placed an order in November for Christmas. It arrived and was incorrect. When i contacted customer service there were numerous pointless emails, as my first detailed what was incorrect and what had to be sent. Then the barrage of useless emails from Daryll started (pray you never have to deal with him). Initially i responded politely although i sensed something was wrong. I got apologies, lost of words, but the delay supposedly resulted in stock running out of what they had to send me. After 2 months and 14 EMAILS, nothing other than words, certainly not the missing items, and no communication since the 29th of December. You are buying at your own risk if you deal withis company. I followed process, did all the right things, and would gladly show anyone the evidence of what i am saying. Needless to say my bank will need it as i am now diusputing the charge. They can have their shirts back if they want. I now just want my money. Avoid these guys because if something goes wrong, and a friend of mine had the same issue, you are done. Forget ever getting it resolved.
Response from TexTaleFeb 10, 2026
Hello Peter, thank you for taking the time to share your feedback with us. We initially offered a refund, as shipping tends to be slower during the holiday season. You requested a reshipment instead, and we proceeded accordingly. As per our record, the package has now been delivered. We’ve done our best to respond and assist throughout the process; however, we understand that the support provided might not have met your expectations, and we sincerely apologize for the inconvenience. Please let us know how we can further assist with a refund or dispute, if you haven’t already received the refund. Thank you for your understanding.
Malathi N.
I placed two orders on the same day (December 13, 2025) #49341 and #49343. I quickly realized that their shipping was going to be slow and gave up any hope of receiving either order in time for Christmas. The second one #49343 was delivered as a gift to a friend in Maryland on December 31, which is fine. However, I have no update on #49341. This order is supposed to be delivered to me in Georgia. While customer support has been responsive, they keep giving me the status of the second order #49343 for the first one #49341. It’s like they have no record of the first order. I am still waiting for an update this morning. Very frustrating experience.
Response from TexTaleJan 21, 2026
Hi Malathi, We apologize for the delay during the holiday season. A refund was issued shortly after you reported the issue to us. We have recently received the investigation results from USPS confirming that order #49341 was lost in transit. As for order #49343, it shows as delivered. However, we are aware that in some cases packages may not arrive even though the USPS status indicates “delivered.” If you have not received the package or need any further assistance, please don’t hesitate to reach out to us and we’re here to help. Thank you for your patience and understanding. Best, TexTale Customer Support Team