TexTaleReviews of textale.tech

Absolute Katastrophe! Ich habe Wochen auf das Paket gewartet. Die Qualität war wie von Temu. Es sah auch nicht aus wie auf dem Bild. Bei den Hosen standen die Taschen ab, als hätte ich kleine Flügelchen am Po. Dann als wäre es nicht schlimm genug, absolute Katastrophe bei der Retoure. Ich soll es selbst hinschicken, ohne Retourenlabel an die USA. Und ich soll einen handgeschriebenen Zettel mit meinen Artikeln in das Paket tun. Ich habe solche Angst, das kommt nicht an!!!! Nachweisen kann man ja so nichts. Was ist das für eine Retoure?!!!! Absolut unprofessionell! Hier die original Nachricht vom Support bei der Retoure:Thank you for your response. We understand that you would like to return your item and request a refund. Please send the item back to our warehouse in the United States at the following address: Address: 65 Vale Road Brookfield, CT 06804 USA Recipient: Ricky / TexTale Return Phone: 8456124418 Please include your order number and a handwritten note (containing your order details) inside the package. Once you have shipped the item, please provide us with the tracking number. We will process your refund once the warehouse has received and verified the returned item. Thank you again for your understanding and feedback. Best regards, TexTale Customer Support Team

Very disappointed with the quality of these shirts. They shrink significantly after washing, even when following the recommended washing instructions, and after just one wash they became noticeably smaller and no longer fit properly. What makes the experience even worse is the customer service. I tried contacting the company from the beginning to explain the issue and find a solution, but I received no response. I have made several attempts to reach them and they have simply not responded. Very poor product quality and extremely disappointing customer service. I would not recommend this company.

Extremely disappointed with this company , placed and order for $179 10 days ago and the order is online as order received. I emailed last week for an update with no response . Their website says delivery within 3-6 days , this is NOT the case so I would urge anyone not to order from this company especially if you are in a hurry for your paid items .

I placed an order on 6 July. According to the website, orders are processed within 2–3 business days, but as of 18 July my order still only shows “Order Received.” I emailed customer support on 14 July to ask for an update and have received no response. I understand that delays can happen, but the lack of communication is disappointing. At this stage, I’m simply looking for an update on my order or an explanation for the delay. I hope Textale responds and resolves this issue promptly, and I’ll happily update this review if they do.

Ok lve written a review when l first got these shirts An now after accidentally spilling coffee on myself it has stained straight away Not impressed at all Played top dollar for poor quality shirts 🤬😡🤬😡

Avoid this company at all costs! I placed an order in November for Christmas. It arrived and was incorrect. When i contacted customer service there were numerous pointless emails, as my first detailed what was incorrect and what had to be sent. Then the barrage of useless emails from Daryll started (pray you never have to deal with him). Initially i responded politely although i sensed something was wrong. I got apologies, lost of words, but the delay supposedly resulted in stock running out of what they had to send me. After 2 months and 14 EMAILS, nothing other than words, certainly not the missing items, and no communication since the 29th of December. You are buying at your own risk if you deal withis company. I followed process, did all the right things, and would gladly show anyone the evidence of what i am saying. Needless to say my bank will need it as i am now diusputing the charge. They can have their shirts back if they want. I now just want my money. Avoid these guys because if something goes wrong, and a friend of mine had the same issue, you are done. Forget ever getting it resolved.

I placed two orders on the same day (December 13, 2025) #49341 and #49343. I quickly realized that their shipping was going to be slow and gave up any hope of receiving either order in time for Christmas. The second one #49343 was delivered as a gift to a friend in Maryland on December 31, which is fine. However, I have no update on #49341. This order is supposed to be delivered to me in Georgia. While customer support has been responsive, they keep giving me the status of the second order #49343 for the first one #49341. It’s like they have no record of the first order. I am still waiting for an update this morning. Very frustrating experience.

I should have read the reviews before buying from this website. I have the same problem that the people from the last 3 reviews, placed an order December 17th, received an email on the 20th saying it was taking longer and that's it. I wasn't counting on this to be a Christmas present but I'm now worrying that I just lost my money and I am never getting this shirts, and they weren't cheap! I guess the review isn't even about the product, its so far about the company.