Cindy W.
Very very loud music
Very very loud music, can't hear each other talking. Ask to turn down, said NO!
Texasroadhouse is listed under General Restaurants.
Texasroadhouse (texasroadhouse.com) has 189 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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189 approved reviews, newest moderated first
Cindy W.
Very very loud music, can't hear each other talking. Ask to turn down, said NO!
Bri
F YALL. I had a planned gender reveal party of 16 a week before. I was told it could be scheduled at 7pm long as we call an hour before same day. I called an hour before once at 5:45, they told me call back at 6 to confirm the table and i would be good to go. I call back at 6pm just to be transferred to be told last minute my table would not be ready unit 9pm or later. This is unprofessional, and crazy yall wait an hour before to tell me my reservations that were pre scheduled will not happen until 2 or more hours later. WORST CUSTOMER EXPERIENCE
JEAN G.
Stopped going to viera texas roadhouse about 2 yrs ago because of bad service and raw steak, was offered a $40.00 coupon--threw it in garbage MY wife wanted to give them a try again saying maybe they're better now.Went there on thurs 2/13/25 only to be disappointed again,wifes food was good,my 20oz bone in ribeye was the worst steak i have ever had anywhere (terrible cut of meat for $31.95) came to the table raw(asked for rare to medium rare,steak came raw-sent back,came back pretty much the same, Then the manager helped me pay for it with a card and i told her i gives tips in cash,when i got the receipt it had the tip in the bill causing me to ask the server for my cash tip back. I can most definetly say that was the last time for texas roadhouse,anyone who asks about this place will be told the truth.
Bambi P.
We went eat at the Houma Texas road house the greater was rude when we walked in we wanted a booth they said no we had to sit at the full service bar we don’t drink so we asked for a table no one was on the booths or the tables we could of picked where we wanted to sit they didn’t not allow that so they picked a table rite in the middle of the room with enough for 6 people to sit so we told them we wanted the table in against the wall with 4 people seating a lot more comfortable than the middle of the room but we would of rather sit at a booth all the food we ordered was cold except for the fried tenders the mashed potatoes the chili and the baked potatoes was so cold it would not melt the cheese it was sad to pay 50 + dollers for cold food and it was chicken I hate to see what the bill would of been if we would of ordered anything else we will never eat at y’all restaurant again it our server was great but again I will never eat at Texas road house and don’t recommend it to no one y’all resturant is no good
Donn D.
Had a 6oz steak today. Tough as shoe leather.
joyce C.
Never have we been disappointed at any of the Texas Roadhouse dining experiences TILL yesterday. Meal was almost 100.00 Left disappointed and hungry. Had we stopped at rolls and salad, it would have been great. Husbands shrimp was awful. My and sister in laws chickenn tenders had a taste we could not recognize and it was not a pleasant taste. Sons steak kbobs were tough and nearly raw. Other tables around us were having same or similar issues. Something bad must have been going on in kitchen. Cook must have stayed at home. This is our mormal go-to place to eat when we come in to town. Waiter was great, Garrett.
Joseph T.
Ordered 2 country fried sirloin steaks meals and both steaks were full of gristle and tough as shoe leather. Quality of their meat has gone way down hill over the last couple of years. The meals sides (mashed potatoes and corn) were great as usual. Rolls with honey cinnamon butter were top notch. Will not be ordering country fried sirloin steak again. Total for the 2 lunches $49.66
Rebecca D. E.
We have patronize Texas Roadhouse for years! But we were there January 16,2025 I ordered 8 oz. Sirloin steak it was horrible no favor at all I never get Sirloin but the person next to me had ordered it and looked great but. Then I returned it for a ribeye and it was tuff tender around the ledge by the time it came out I had already ate potatoes and salad. I had always thought it was better than Ruth Chris steak house but not anymore. This is the one on Hendersonville Rd in Biltmore, Asheville, NC Rebecca Edwards 235 Greenville Ave unit 106 Arden,NC Had one girl working behind the Bar Very poor service very disappointed in Texas Roadhouse