TeslaunchReviews of teslaunch.net

The level of support that I received from the representative over email was quick response time. The shipping was fast and the product was high-quality. The price was very good. I’m very happy.

Mi experiencia ha sido súper positiva. Cometí un error en el pedido y me lo solucionaron súper rápido. Repetiré sin lugar a dudas. Me atendió Joe, fue súper rápido y efectivo. Buen trabajo Joe. Volveré a comprar sin dudarlo

I have ordered multiple times, with a positive experience each time. The products are great, and the prices are reasonable. Recently I had an issue with one of the products, they were very responsive, and took care of the issue. It is easy to find a place to purchase products at a decent price, but it is difficult to find one that stands behind their products and business. Highly recommended!

The piano black pillar delete really looks cool on my car but Teslaunch went above and beyond when my order was delayed. They actually gave me a cash discount just because they care about their customers.

I purchased racks for my Tesla over a month ago and have not received them yet. I have written to Teslaunch twice and have not received a response. They don't have a customer service telephone number or a chat, so you don't have any resource to get a hold of someone to see what happened. I need them in a week, and I don't know whether to purchase them from another seller or not. Update: The racks arrived about a month and a half later. The instructions are incomprehensible, evidently not written by a native English speaker. The parts were not properly labeled, so we had to guess which was the front and back rack. The tool to lift the washer was useless (I had to use tweezers), and the hardware didn't fit well into its positions. It took us four person-hours to install them, and I remain uncertain about placing significant weight on them, which could risk breaking the glass roof. Also, because the products ship directly from China and the return policy is such that you pay for shipping, in practice, returns are not feasible. In summary, significant delivery delays, an unresponsive company, an unfeasible return policy, extremely poor instructions, and mal-fitting hardware led to a poor experience. I do not recommend this company not will I buy from them again

Top Service Nice seller. Nice Parts

I have bought the wheel protectors, and (1) the upper (visual) side of the protectors is raw metal without the black color on the side of the protectors which match the wheel color. (2) The wheel protectors do not allow the original Tesla Y Junipers Wheel Caps to fit in to hide the raw metal look. I am not the only one that complains about this issue and their awful refund policy. STAY AWAY FROM THAT CHINA COMPANY IS MY BEST ADVICE.

This is an updated review after initial issues with an order. Despite Teslaunch still not accepting a return they have done their best to put things right, offering a partial refund and sending a replacement part to ensure compatibility with my car. Whilst not ideal, they have at least tried to make things right, hence updating from a 1 star to 3 star review. Frustrating that the returns policy is not honoured but at least I can now use the rear screen sent.