TeslaunchReviews of teslaunch.net

I bought rear window shades for my Tesla Model S, but they didn't fully cover the small rear windows. I asked for a refund because the windows didn't fit. Teslaunch responded, asking for further explanation. I informed them that the small rear window was not covered by the shade, and the fit was not as expected—no response from them after 5 days. Teslaunch reached out. After some back and forth, I was offered an 80% refund to avoid going through the return process. I am happy with the outcome.

Great experience buying wheel protectors for my Model Y Juniper. Amazing customer service , especially from Joe who sent me a prompt replacement because the first time the local courier just left the packet outside our door - which we never received. Thank you Joe

Great product works as expected and quality is right on !

I ordered the Model Y rear sunshades and wasn’t completely satisfied with them at first. I reached out to customer support, and I couldn’t be happier with the experience. The team was incredibly responsive and truly customer-centric.

The support was great. Had a possible problem and they had me send a video and got it resolved.

Teslaunch is a drop-shipping from China. They don't disclose hidden customs fees, defective product, partial refunds, and now I’m being penalized for processing fees. Avoid. Avoid. Avoid Update: I originally posted that the floor mat arrived with deep, permanent creases due to poor packaging. Despite their instructions to reverse folds and apply weight, absolutely no improvement occurred. I insisted on a full refund and a return shipping label. Their latest response? They refunded only partial paid, deducting Visa processing fees. That’s unacceptable and illegal. Now I’m expected to absorb those costs even though the product was defective. I’ve tried resolving this amicably, but after innumerable efforts from my side. I’ve escalated my complaint to relevant authorities and will continue to hold them accountable. It’s best to avoid Teslaunch. Their practices are highly questionable. Instead, consider using Aliexpress, which offers better service and products at lower prices. Full story: I placed an order through Teslaunch’s Danish website, expecting a local purchase. Instead, after a long wait, I found out the product was shipped from China, resulting in unexpected customs fees that were never clearly disclosed before checkout. When the item finally arrived, it was unusable, the floor mat was full of deep creases from poor packaging. I followed their instructions for three days to “reverse folds” and apply weight, but there was zero improvement. The mat is still in the same damaged condition as when it arrived. Despite this being a clear product defect, Teslaunch refused to provide a prepaid return label. Instead, they insisted I pay for expensive return shipping to China and implied it wasn’t their responsibility. From my perspective, they are trying to pass the consequences of poor manufacturer selection and bad packaging directly onto the customer. Communication was slow, and responses avoided the core issue. Their 30-day return policy is misleading if defective items still leave the customer paying for international return shipping. If you value product quality, transparency, or fair customer service, I recommend avoiding Teslaunch.

Great after sale service

Actually really impressed with the colour match and quality. Once they’re put on it’s very difficult to differentiate between the original wheels and the covers. Would highly recommended. Thanks guys, great product.