tesery.comReviews of tesery.com

Xiao，干的非常好，我在这里购买了鱼骨尾灯。遇到倒车灯不亮的问题 客服人员xiao 尽心尽责帮我找原因找厂家解决。非常感谢🙏

Great selection of products, but I received what appears to be a faulty USB hub for the Model 3. I've been stuck in a loop trying to explain the issue, only to be sent installation instructions for a completely different product. If there's an actual person handling customer service, it certainly doesn't feel like it. This experience has been a frustrating waste of time, as they don’t seem to understand my problem or even check the correct product from my order details.

Poor communication and customer service. Stay away from this company. I’m trying to return an item I purchased well within their return window and they are completely ignoring my request to return/wont respond to email (the only way to get a hold of anyone). It’s an expensive item so now I’m out $600 on something I’m not able to use for my modelY.

Customer service kept asking for more and more pictures of the same thing or that didn't make sense. Their email signatures we're in Chinese and I had to use google translate to see who I was corresponding with. They told me they would provide return instructions, but then stopped responding. Product appeared to be just fine (we didn't open it), but the customer service felt like a scam.

Stay far away from this company. I purchased a roof rack from them. They sent me two sets of the rear end caps instead of a front set and rear set. You can not reach anyone in the company through either the chat, emails, phone numbers. They only have auto-reply saying they will get back to you. It's been days and no answer.

Charged for the order, but I am not able to see any details. Tried to contact multiple time, but unsuccessful. Fake and fraud website.

I'm very satisfied with the products which I bought so far! The customer service is also very good. I highly recommend them!

Overpriced junk. Paid £50 for the controller and it's basically a £10 AliExpress special. LED strips over priced basically it's all expensive junk.