Terra KaffeReviews of terrakaffe.com

I purchased the TK-02 a couple of years ago. I mainly use it for Espresso although I do like drip coffee every once in a while. I originally bought it thinking I would make lattes but I couldn’t get the milk frother to do what I wanted. My go to is Americano now. My screen started acting up this past week- machine still worked great but the display was wonky. I reached out to customer service and they were quick to respond. They sent a box with packaging to my house and I packed up my machine and sent it back to them for repair. I am hopeful it will be a quick turnaround!

I’ve had the Terra Kaffe for over a year. I love the many options of coffee I can make. I especially love the milk option because I love my cafe con leche… coffee with milk. The temperature of the milk is perfect. I will recommend this machine if you love different options. I love their costumer service because they are quick to respond via email.

We purchased the TK Demi over the holidays as I was soon to have a baby and wouldn’t realistically be able to use our time consuming espresso setup. The Demi has been amazing! My parents prefer drip coffee and my husband and I enjoy espresso drinks. It’s worked really well for all of us. We love that we don’t need to use capsules. I had some questions about cleaning/descale cycles and the customer service was very prompt and responded quickly. They also followed up multiple times to check in and make sure I was satisfied with the response. The machine is still working beautifully.

I was hesitant to purchase DEMI as it was a brand new product for TK, but I preordered it as it promised to deliver every feature I had been searching for in a coffee machine (customizable, single serve cups of drip, espresso and hot water.) To my delight, it performed even better than I hoped. I have been so pleased with DEMI, I ordered a second machine as a gift for friends. I have also been pleased with the double walled coffee cups from TK. They keep the coffee hotter longer than standard ceramic mugs. I have had several email interactions with the customer service concierge. In each case, they responded quickly and efficiently. I have been beyond pleased with DEMI.

The Terra Kaffe customer service team has been great! I love my Demi machine too! I had an issue and they got a new machine sent out super quick. Process was painless and I really do love my machine and not having to deal with pods anymore

I love this machine! I preordered my TK-2 before it came out and once I’ve gotten the machine, it’s been the best thing ever! I have had to get my machine fixed twice and it’s been great with the team. Communication could be faster but I understand it’s a small team. Getting the insurance is the best thing you can do when you buy this machine. My friend bought the TK-1 and told me about the TK-2. I fell in love with it and ordered right away. Great machine and great company.

I ordered a TK-1 replacement and it came well packaged . I also had the opportunity to try the Classico coffee and I give it a 10/10. Customer service is top notch as they have always responded back .

Terra Kaffe’s machines are reliable and simple to use, my wife and I love them!