Terra KaffeReviews of terrakaffe.com

Had some problems with my old TK-2 but had the extended warranty so was able to get a new machine - a little confusing because I also had two emails associated with my account. Melany walked me through everything - and was amazing. Then had some problems connecting to the WiFi with my new machine - she continued to offer Great support - and continued to check in until everything was resolved. A continuing great custome support experience - and great coffee machine. THANK YOU!!

My family loves our TK-02 which I’ve had for two years. Everyone drinks coffee a different way so it satisfies each of us with great coffee and it’s so easy to use and maintain. I recently had trouble with the screen and reached out for support. I received a response within the hour and Perla was friendly and worked diligently to resolve my issue efficiently so we wouldn’t be without coffee!

I bought the aero frother and i am in love! It really enhances my morning cup of coffee and makes it truly special! Terra Kaffe is a fantastic company and when i had any questions, they would respond immediately.

I discovered Terra Kate through Madison Quinn blog. She profiled the TK02. It was too much for me so I got the Demi. Love it. I do wish it had a decaf option, I drink regular in the morning and decaf in the afternoon. I had an issue with the grinder not grinding the beans. Customer service was quick to respond and gave me a simple fix. The machine is super simple to use, just twist the dial to your preferred drink and push the button. The espressos are delicious and I have become a coffee snob!

Great customer service that was easy to deal with. They were quick to act on a request and were helpful and fair.

Love this machine! Super user friendly. It cleans itself and notifies me when I need to change a filter, empty the grounds or add water. Endlessly customizable and makes amazing coffee drinks. Had a slight issue and contacted customer service who responded immediately and followed up again to make sure the issue was fixed.

I really love the product. More than anything, when I had an issue, it was easy to get in touch with them, and they handled everything quickly and smoothly. I feel that this is a very trustworthy company.

I’ve had my TK2 for 2 years now and love it. I have several high end auto expressions coffee machines and this is by far the best and easiest to use. It also gives the most customizable options. The app makes setting coffee profiles super easy. I had a tech issue today and it was resolved quickly. Love this machine.