Terra KaffeReviews of terrakaffe.com

We waited long for the release of the TK-02 and from the day it was delivered we absolutely loved it! The sleek design and the interface is awesome. You can tell this machine was thought through carefully and designed with ease of use. Love the app capability and the ability to customize your own drinks, AND NAME THEM!!!! I am happy now that there’s a glass milk carafe which is WAY better than the plastic one so props to the TK team for releasing that item. Hopefully that will be standard on future machines. One thing I do wish was available is dishwasher safe components, but that’s just me being lazy of course. Overall amazing machine and I will keep recommending it to my peers.

I absolutely love my new Terra Kaffe frother! The design is beautiful. It's sleek, modern, and even a little sexy, and it perfectly complements my Terra Kaffe Demi espresso machine. I've used it to make hot milk for my lattes and rich, creamy froth for my cappuccinos, and both have been fantastic. Every drink has turned out delicious, and it has elevated my entire coffee experience at home. What I appreciate most is how incredibly easy it is to use and clean. It takes just minutes to create coffeehouse-quality beverages, and it looks gorgeous sitting on my countertop. Terra Kaffe really nailed both form and function with this frother. I highly recommend it to anyone who wants cafe-quality lattes and cappuccinos without leaving home.

Terra Kaffe customer service would not stop until I was satisfied, making sure I was happy with the outcome. There was an issue with my item shipping to a previous address and while they could not assist in the retrieval they made sure my address and name got updated in their system so all future purchases would arrive properly.

Cate and the Terra Kaffe support team have been fantastic throughout our entire experience. When we ran into some challenges with our machine, Cate personally stepped in with genuine care and went above and beyond to make things right. This machine was one of our wedding gifts and has truly become a beloved part of our daily family routine. We’re absolutely thrilled with it, it’s noticeably quieter than before and the coffee tastes significantly better (rich, smooth, and consistent every single time). We’re following all of Terra Kaffe’s recommended maintenance settings and only using official TK cleaning products and filters to keep it performing at its best. I’ve updated my review to 5 stars because the customer service truly deserves the highest praise. We’re now big advocates for the brand and are even planning to purchase a Terra Kaffe machine as a gift for a family wedding later this year. Thank you Cate and the whole team, we really appreciate you!

Convenience, reliability, and deliciousness! Also excellent customer service for when things (rarely) go wrong. Hands down the best super auto espresso machine!

I bought Terra Kaffe Demi in December and it has beyond exceeded my expectations even 6 months later. I had one issue with being able to remove brew unit from machine and the customer service helped me troubleshoot and ultimately replaced my brew unit no questions asked. I felt well supported by customer support along the way with helpful videos, extremely responsive team. Have nothing but great things to say! Would def recommend

Ordering was easy and everything shipped out quickly despite it being a holiday with sales so likely increased business for them. I did reach out to customer service as one of the items said it was delivered but it turned out to be packaged with a different item. Customer service was great, they answered me quickly and gave me updated shipping information. So far I’m loving the automatic espresso machine the TK-02 and the cups I bought from them are super cute and compliment the appearance of the machine. Looks sleek and works well!

I love my Terra Kaffe "Demi" super-automatic espresso machine. It is simple and gets the job done. I have reached out twice to Terra Kaffe customer service with questions about the machine or order delivery dates and have received very fast (<24 hrs) and helpful responses each time.