Terra KaffeTransforming the in-home coffee experience, starting with a new coffee machine. Conscious, clean, and carefully crafted.
Terra Kaffe (terrakaffe.com) has 320 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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shawn B.
Me rented the DEMI. within two weeks of using it, I ordered one to purchase outright. i love the apple aesthetic of this product and the options and ease of use. have tried all the different brews and they’re amazing and fun. this unit is half the price of the manual setup i had with fancy grinder and separate espresso machine and much easier to use ! highly recommended machine with excellent customer support. try it, you’ll love it !!
Valerie
I love my Demi & everything about this company. They are informative, friendly, knowledgeable, available & patiently answered all my questions and concerns.You actually speak with a person without jumping through prompts. The machine has a small footprint which is helpful with limited counter space. The machine is user friendly. It makes delicious, flavorful coffee. I have to mention a big Thank you to Feder for providing me with the information I needed. The coffee is also delicious!
Darmesh K.
Fantastic customer service and a stellar machine!** I recently reached out to Terra Kaffe for some help with the descaling process on my new Demi machine, and I couldn't be happier with the experience. Melany was absolutely wonderful to work with. She was incredibly helpful, patient, and knowledgeable, making sure I understood exactly how to navigate the process for my new machine. It’s rare to receive such attentive and friendly customer service, and she really went above and beyond to ensure everything was running smoothly. As for the Demi machine itself, it is fantastic. It looks beautiful on my counter, and the quality of the coffee it produces is top-notch. It’s been a seamless addition to my morning routine, and I’m thoroughly impressed with how user-friendly and consistent it is. If you’re considering a new espresso machine, I highly recommend Terra Kaffe—not just for the excellent hardware, but for the peace of mind that comes with their top-tier support team. Thank you again, Melany!
James O.
Customer service outstanding, had a minor issue with demi, resolved quickly with knowledgeable friendly and professional staff. The coffee quality is amazing
Judy S.
Let’s start with the unboxing of the Terra Kaffe Demi. Anyone familiar with Apple products knows there is a connection here! The box “zips” open with a pull tap. No need for box cutters. The Demi lifts out easily surrounded by molded cushioned packing. Perfect. I look at the card that provides the crystal clear quick setup instructions. Whew, that was easy! I then scan the QR code to learn the details for how to run the machine and make delicious coffee. All of the information is so clear and helpful. I’m still learning, but I think tomorrow’s morning coffee will be delicious! There will be some tweaking of the settings, but so far, so good! I have to add that customer service via email was terrific and questions were answered quickly…even on a Saturday!
Sara R.
Tried the subscription model. The machine was ok, but the customer service team was insane. Thought about cancelling and then updated my card and was being charged but received constant harassing texts to return the machine. Really annoying customer service.
Jenny L.
Customer service was amazing! They responded to my emails promptly and helped me resolve the issue. I love my Demi and 100% recommend their customer service. Thank youu!
Phillip P.
We absolutely love our Terra Kaffe TK-02. Our stats may seem modest compared to some of the long-time power users out there, but for us, they tell the story of a machine that has completely transformed how we enjoy coffee at home. To date, we’ve brewed over 2,160 drinks, pulled 2,150 shots, used nearly 56 pounds of beans, and saved an estimated $5,590 compared to coffee shop visits. Those numbers continue to climb because the TK-02 has become part of our daily routine. What we appreciate most is the incredible variety. One day it’s a perfectly balanced espresso, the next it’s a cappuccino, latte, or trying out a new bean and experimenting with different recipes. The ability to create café-quality drinks in our own kitchen has made coffee feel less like a habit and more like an experience. The machine itself has been reliable, intuitive, and beautifully designed. It consistently delivers exceptional coffee while giving us the flexibility to explore and discover new favorites. It’s honestly hard to imagine going back to waiting in line at a coffee shop. While our usage may be small compared to some TK veterans, we’re definitely headed in that direction. In fact, because we’ve enjoyed it so much, we’re using it more often, introducing friends and family to it whenever they visit, sharing our favorite brews, and enthusiastically spreading the word about Terra Kaffe. If you’re considering a TK-02, our advice is simple: go for it. It has exceeded our expectations and brought a little luxury, creativity, and joy into our everyday lives—one delicious cup at a time. Thank you, Terra Kaffe, for helping us turn our home into our favorite coffee shop. ☕❤️
