TerminixReviews of terminix.com

The worst experience! Had an iPad new taken from my home! Was never allowed to be in the home to watch them as they sprayed! I was disrespected by the branch manager as he was yelling at me! They refused to give me my refund back after they canceled my services and took money out of my account a week later as I was told I would not be charged! I will never refer them to anyone not even my worst enemy! They came in three times and none of the times I was allowed to be in my own home. Called another company and it allowed to be in my home the whole time they do what they need to! Poor excuse of a company!

My name is Sheila Love-Cash and I want to say to anyone even thinking about using Terminix please please be smart and read the negative reviews because they are 100%true. Normally I read reviews before I get a service but unfortunately this time I didn’t and I am literally paying the price for not reading them. Let me start at the beginning which would be my appointment to have my house serviced I waited all morning changed my day around for this appointment to only find out my appointment had been canceled by Terminix and rescheduled the only thing is they forgot to notify me and when I called the representative said they dropped the ball. Next is payment you get told one price at inspection only to be told different prices by different representatives of Terminix. But the kicker is they will try to charge your bank account and haven’t done any services at your home I had to file a claim with my bank because they are trying to charge me $136 a month and haven’t done a damn thing. It must sound to the readers like I’ve been dealing with this rip off company for years nope only 2 months please stay away this has been the worse experience of my life. Oh just checked my email they are trying to process a payment again when no service has been rendered on phone with bank to make sure they get absolutely nothing next step file a complaint!! In addition as I read these reviews I noticed Terminix who should be terminated only respond to the positive ones hmmm is that the company posting the positive ones hmmm probably!! Ok viewers new update: as I told you previously earlier this week they tried to go in my account again and they couldn’t get in well low and behold yesterday morning I get a phone call from a rude manager named Tyler he referred to me as “dear” 4 times which I politely asked him to stop but you know what they say IGNORANCE IS BLISS isn’t it suspicious though once they can’t get paid or debit your account someone can finally call you after 2 months hmmm!!

Signed up, wasn't happy because we kept seeing bugs. Told them, they did nothing. I cancelled, they kept billing me. They now sent me to collections saying it was a 1 year agreement. I never signed up or gave verbal agreement to a 1 year agreement. How can they expect to take my collections for some "made up" agreement? I think we should all start a civil case on these practices.

This company is a joke and are only looking to rip everyone off. They came to my house 3 times for roaches and spray a few areas and that’s all. I asked them to move the fridge to make sure there were none behind or under it and they said it wasn’t necessary. Over $200 later and I still have them. They won’t refund me the money. They also overdrafted my account twice in the same week for charging me for services I never asked for and taking my monthly payment out twice in one week. Using a local pest control company and sure enough he said roaches are in the motor of my fridge. And they are a lot cheaper. Terminix should be shut down they are scam artists

Hands down - the worst company I have ever had to deal with. AVOID AT ALL COSTS. PLEASE READ THE ENTIRE REVIEW BECAUSE THIS IS NOT ONLY POST JOB SERVICE RELATED, BUT ALSO WITH BILLING ISSUES. There are so many other pest control companies out there - you do not want to deal with the headache that comes along with signing a contract with this company. We had extensive work done to our attic (over $22,000). They were great off the get go and were quick to take our money. However, when we needed any help after (we have a six year warranty and were told they would follow up with us shortly after the attic was done to assure us everything was good). We called the company for weeks to try to get someone back out to check on our attic because we still could here critters/pests up there. We were only able to get someone to come back out after my husband had threatened to sue them. Additionally, we were told we were required to sign up for their pest control services for a given time. After six months, we cancelled them. I have been waiting for over a month for a refund for my cancelled services (I called to cancel in September and was charged in October). I have called every week regarding the refund and keep being told my case has been escalated and someone will call me back and I will be receiving a refund in 5-7 business days. I have called over four times and have been told the same thing, nobody can get me on the phone with a manager. Well, yesterday I received another charge that was different. I was charged for my warranty (this should not have happened because Terminix built in $2,000+ into our total bill without telling us to cover our warranty). I called Terminix for the fifth time and was told that I should not have been charged but I would need to call the district manager, Todd, to get all of my refunds handled. Well, still haven't heard back from Todd. Still out almost $200 on services I haven't received and were supposed to be cancelled. PLEASE DO NOT FALL FOR ANYTHING THIS COMPANY HAS TO SAY. THEY WERE SO QUICK TO COME OUT AND SELL US ON THEIR SERVICES BUT THE FOLLOW UP IS ATROCIOUS. I WILL MAKE SURE TO LET EVERYONE I KNOW THAT ASKS FOR ANYTHING RELATED TO THEIR OFFERINGS TO AVOID THEM AT ALL COST.

worst customer service. they refuse to deal with you and string you on. the poor agent make 25 dollars while the company pockets the rest. and there is zero communication between the main office and the regional and the poor agent. RUN from this company.

It has been over 6 months now since I contacted Terminix to control my mosquito problem and promised results - over $1200 charged to my account and paid. Guess they take u on the termite treatment since u can't see anything, but my main concern was mosquitos, no absolutely no results after multiple treatments. I plead to renegotiate the $202 they were taking each month for worthless treatments. No response. A manager from Stone Mountain finally called a couple of months ago - "Terrence' - but said he had to contact his manager - would call back in a day or 2 - no call back and they kept taking $202 for nothing. Never have heard from the guy in over 3 months now. I've been robbed for 7 months now and guess I'll just cancel my credit card and go to small claims count. These guys are villains. But beware - I went thru this same rip 2 years ago - most companies have been bought out by Rentokil - I paid them off for nothing when they bought my last worthless pest control service and threatened me with collection for non service. They are seemingly ruthless thugs - unreal but truly real taking your money for nothing. i read

This company is a scam! They charged me over 2K for exclusions services. They were supposed to close any entry points that mouses maybe coming through. However after 2 years we are still having the same issues. They sent techs that does not know what they are doing, they will enter your home with their dirty boots and they broke a vase on the way up. They do not care about the customers once they sign up for services. I had numerous no show appointments. We tried to speak with our local manager "Mike" but he refuses to call us or come over. I reported that we still have the same issues to their call center but nothing has been done. All of the sudden now, they cancelled our services without letting us know. SAVE your money and get someone that will get the job done!