Tennis WarehouseReviews of tennis-warehouse.com

Bought a racquet from Tennis Warehouse that immediately determined wasn't right for me. They basically gave me no options to try and right the situation. Basically told me that once the plastic was off the handle I could not return it. That was it. I was even willing to buy a more expensive racquet if they let me return the one (used once) for a refund minus a restocking fee. Nothing. So I went to Tennis Express and they were happy to take care of me. Would recommend Tennis Express over Tennis Warehouse.

I’ve used tenniswarehouse many times over the years for Federer and Head racquets, Penn tennis balls, New Balance shoes, and odds and ends supplies. One time they sent me a new racquet with a package of string instead of stringing it, but when I complained, they immediately credited me more than the cost of stringing. Otherwise, they’ve gotten everything right. Just recently, I made a mistake with the sizing of two Nike hats, and easily returned them in the same shipping boxes they came in, and upon receipt they immediately credited my card. I have never heard anything bad about tenniswarehouse from my friends. Based on my experience, I would recommend them without hesitation.

Son unos mentirosos, no dan las garantías de las marcas como indican Son una basura Solo quieren vender No les importa si es bueno o malo Quieren tu dinero

I ordered a Babolat Pure Drive for my 16 yo grandson's birthday. I kept checking to see if the racquet has shipped. The order status kept saying it had not shipped yet. I called twice and each time was told the racquet should be strung and shipped tomorrow. After hearing this twice over one week I finally cancelled the order and ordered the same racquet from tennis express for $20 less and it will be strung and shipped in 2 days. I have been a loyal customer of Tennis Warehouse for years but no more. I'll be ordering from Tennis Express in the future.

Hello, I received my shoes recently from this shop and they are fake shoes. I made this notice to the company and they did not want to reimburse me the money. I am very dissatisfied with the purchase, and do not recommend buying there.

One of the most frustrating customer service experiences in my life. I've exchanged 12 emails and 2 phone calls to try to get my store credit for a return. The first 6 emails, the email representatives told me to please keep waiting for the return to process. In reality, the return had already been processed all along but it got lost in their warehouse. Despite their mistake, they still have not given me my store credit and are unable to resolve something so basic.

Purchased a raquet from them and wanted to return it. They leave a return label in box that racquet was shipped making it very easy to return. Customer service were great. Will do business again

Very helpful the workers and good prices.