tenikle.comReviews of tenikle.com

Response from tenikle.comJun 3, 2025

Hi Robert, We’re really sorry for the mix-up and for the trouble returning the extra items. We know how frustrating this is and want to make it right for you. Please email us at [email protected] with your order details, and we’ll get your return and refund sorted as soon as possible. Thanks for your patience and for letting us know.

Response from tenikle.comMay 20, 2025

Hi Rachel, This totally made our day—thank you! We love hearing that Tenikle is helping you and your boyfriend create awesome content (and that you both scored big with the BOGO deal). “Super easy” and “put it anywhere” is exactly what we’re all about, so it’s fantastic to know Tenikle is making your creative life easier and more fun. Thanks for recommending us and for being part of the Tenikle family. Here’s to endless creativity!

Response from tenikle.comMay 20, 2025

Hi Rich, Thank you so much for your thoughtful review and for giving Tenikle a try! We’re glad to hear you find the arms sturdy. We appreciate your honest feedback about the arm flexibility and the suction cups. We’re always looking for ways to make Tenikle even better, so your note about the phone adapter feeling flimsy is super helpful for our product team. If you ever have more ideas or want to share how you’re using your Tenikle, we’d love to hear from you! And if you need any tips or tricks to get the most out of your setup, check out our guide here or reach out anytime at [email protected]. Thanks again!

Response from tenikle.comMay 20, 2025

Hi Rowena, I’m really sorry it’s taken us a while to reply to your review, and even more sorry for the disappointment you experienced with your order. We know how important it is for gifts to arrive on time, especially around the holidays, and we truly regret that we let you down. Last December, we faced unexpected factory delays that impacted many orders—including yours. We did our best to communicate through email updates, but it’s clear we missed the mark for you, and for that we sincerely apologize. We want to make this right. If there’s anything we can do, please reach out to us at [email protected]. We’re always here to help, and your feedback is helping us get better every day. Thank you for giving Tenikle a try, and again, I’m sorry for the frustration this caused.

Response from tenikle.comMay 20, 2025

Hi Cheryl, Thank you so much for your feedback and for sharing Tenikle with your family—we love hearing it’s been a hit! I’m really sorry to hear that one of your Tenikles arrived without the screws. That’s definitely not the experience we want for our customers, and I appreciate you going the extra mile to get things working (and a big shoutout to your hardware store hero!). If you ever need any replacement parts or run into any other issues, please reach out to us at [email protected]—we’re always happy to help and want to make sure you have everything you need for your Tenikle adventures. Thanks again for being part of the Tenikle family and for your patience. Here’s to many more creative moments!

Response from tenikle.comMay 20, 2025

Hallo Wolfgang, Vielen Dank für Ihr Feedback und dass Sie Tenikle ausprobieren. Es tut mir sehr leid, dass Sie von den unterschiedlichen Währungsinformationen und den unerwarteten Zollgebühren enttäuscht waren. Wir möchten unseren Kunden weltweit klare und transparente Informationen bieten – wir haben hier offensichtlich nicht ausreichend kommuniziert, wofür ich mich aufrichtig entschuldige. Wir arbeiten bereits daran, unsere Bestell- und Versandinformationen für unsere Kunden in der EU zu verbessern, um solche Überraschungen in Zukunft zu vermeiden. Vielen Dank, dass Sie uns auf dieses Problem aufmerksam gemacht haben. Ihr Feedback hilft uns, unseren Service zu verbessern.

Response from tenikle.comMay 20, 2025

Hi there, Thank you so much for your awesome review! Hearing that you love our products—and our customer service—truly means the world to us. We work hard to make every Tenikle experience a great one, and your feedback makes it all worthwhile. Thanks again for being part of the Tenikle family!

Response from tenikle.comMay 20, 2025

Hi Sherri, Thank you for sharing your experience, and I’m really sorry to hear that Tenikle didn’t work as expected in your car. Just to clarify, Tenikle’s suction cups are designed to work best on smooth, non-porous surfaces (like glass, mirrors, or glossy dashboards). Many car interiors have textured or matte finishes, which can make it tough for the suction cups to grip securely. The good news is we offer a special adhesive sticker that lets you create a smooth spot anywhere you want to use your Tenikle—even on textured car dashboards! If you’d like to try one, just reach out to us at [email protected] and we’ll be happy to help you get set up. Thank you again for your feedback—it truly helps us improve.