tenikle.comWe are Tenikle! We're a small team but we do our best to keep our customers happy. If you ever have an issue, please reach out to [email protected] so we can make things right. Thanks and keep being awesome!
tenikle.com (tenikle.com) has 131 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Appliances & Electronics · Reseda, California
Excellent
Appliances & Electronics · City of Industry, California
Excellent
Appliances & Electronics · Los Angeles, California
Excellent
Appliances & Electronics · CARLSBAD, California
Excellent
Showing 4 reviews with 2 stars · Clear filters
annegarrett
Came without instructions and I don’t like to assemble things anyway. Am annoyed that I had to find a YouTube video to even see how the pieces fit together. If I knew what a hassle it would be to assemble the darn thing I wouldn’t have ordered it. Haven’t tried putting it in my car yet, but it looks pretty straightforward.
Arlene B.
Love the packaging, but there are no instructions for assembly. It looks simple on the surface, but one piece has a starburst pattern, presumably for tension. How is it placed? Also, WHERE IS THE FREE REMOTE CONTROL?
Wolfgang Maas D.
Das Produkt ist ok. Die Bestellung lief über eine Werbeanzeige. Der Versand war zügig. Leider wurde die Bestellung in Euro ausgezeichnet und bezahlt. Die Originalrechnung kam mit der Bestellung in US$ und am Ende berechnete der Paketdienst noch die entstandenen Zollgebühren mit Bearbeitungsgebühren. Sehr schlechte Informationslage und illegal nach Eu-Gesetzen.
Response from tenikle.comMay 20, 2025
Hallo Wolfgang, Vielen Dank für Ihr Feedback und dass Sie Tenikle ausprobieren. Es tut mir sehr leid, dass Sie von den unterschiedlichen Währungsinformationen und den unerwarteten Zollgebühren enttäuscht waren. Wir möchten unseren Kunden weltweit klare und transparente Informationen bieten – wir haben hier offensichtlich nicht ausreichend kommuniziert, wofür ich mich aufrichtig entschuldige. Wir arbeiten bereits daran, unsere Bestell- und Versandinformationen für unsere Kunden in der EU zu verbessern, um solche Überraschungen in Zukunft zu vermeiden. Vielen Dank, dass Sie uns auf dieses Problem aufmerksam gemacht haben. Ihr Feedback hilft uns, unseren Service zu verbessern.
Chelsea
The product is okay. Does what it say it does, but the customer service is not good and shipping takes forever. If you want your tenikle quick, too bad. It took close to a month to receive mine. I ordered 4 of them so I could get the free bluetooth remote and when they finally arrived, there was no remote. The packing list showed it was included, but it wasn't. I reached out to customer service and filed a claim, but they rejected it. Didn't say why, just that it was rejected. Based on my experience, I would buy a similar product somewhere else. It's wild to me that with so many similar products out there, customer service wouldn't make the issue right.