tenikle.comWe are Tenikle! We're a small team but we do our best to keep our customers happy. If you ever have an issue, please reach out to [email protected] so we can make things right. Thanks and keep being awesome!
tenikle.com (tenikle.com) has 131 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Appliances & Electronics · Reseda, California
Excellent
Appliances & Electronics · City of Industry, California
Excellent
Appliances & Electronics · Los Angeles, California
Excellent
Appliances & Electronics · CARLSBAD, California
Excellent
131 approved reviews, newest moderated first
Merlene H.
Love the concept of this product. We are still trying to figure out how to use it to our best advantage and safely.
Response from tenikle.comJun 3, 2025
Hi Merlene, Thanks for your review! Tenikle’s all about getting creative—so have fun experimenting and seeing what wild setups you can come up with. If you want pro tips or inspiration, just give us a shout. We’re here to help you stick, bend, and snap your way to the perfect setup!
Mimi L.
⸻ ⭐☆☆☆☆ Disappointed – Not What Was Promised I came across the Tenikle Pro through a slick Instagram ad. The product was advertised as a revolutionary design with impressive versatility—and the site strongly encouraged buying multiple units with discounted bundle offers, which I went ahead with. Sadly, the experience didn’t live up to the marketing. The product itself is just okay—certainly not as functional or game-changing as presented. The screw mechanism constantly loosens and needs tightening, and the suction performance is poor on most surfaces, despite claims that it works anywhere. On top of that, it took a long time to arrive, and weeks later, I was hit with an unexpected £35 FedEx charge—a cost that was not made clear at the time of purchase. What’s most frustrating is the gap between the advertising and the actual experience. Compared to similar products on the market, this falls short on both performance and clarity. I do almost all of my shopping online and rarely have issues, but this has been one of the most energy-draining purchases I’ve made. I don’t usually write reviews, but I’m sharing this so others can make an informed decision. I’ll be more cautious going forward—and I hope Tenikle rethinks both their product quality and how transparently they present their pricing.
Response from tenikle.comMay 30, 2025
Hi Mimi, Thank you for sharing your feedback—we really appreciate you taking the time. We’re sorry to hear the Tenikle Pro didn’t live up to your expectations and that you had issues with both performance and unexpected fees. We do update our products at least once a year to make them better, and feedback like yours helps us know where to improve. On our site, we note that Tenikle’s suction cups work best on smooth, non-textured surfaces, but we understand this isn’t always clear enough and will keep working to make our communication better. Regarding the FedEx charge, unfortunately, import duties are set by each country and are outside our control. We know these fees can be frustrating, and we wish we could make the process more transparent for every customer. We’re sorry for the delays and any disappointment caused. If you have any other questions or need help, please reach out to us at [email protected]. Your feedback helps us get better.
Jacob M.
Aside from some very long, drawn out customer service issues, I love the products a lot and they’ve always come through with replacements when something breaks. Product is 10/10 Service, while spotty sometimes, 7/10
Response from tenikle.comMay 28, 2025
Hi Jacob, Thanks so much for your honest feedback! We’re thrilled you love your Tenikle and that we could help with replacements when needed. Sorry again for the slow service at times—we’re working hard to make things smoother. If you ever need anything else, just reach out!
Gillian O.
Well I am still waiting for my order to be found and delivered.
Response from tenikle.comJun 3, 2025
Hi Gillian, We’re sorry for the delay and frustration. Your order has already shipped via FedEx, and we’ve contacted our warehouse team to check it. We’ll reach out to you directly with your tracking information and an update as soon as possible. Thanks for your patience.
Catel
J'ai passé commande d'un support de téléphone pour la voiture. Commande confirmée TNKL-640473. Je n'ai jamais rien reçu. J'ai écrit le 8 janvier, le 22 janvier, le 7 février, le 11 mars, le 2 mai, et encore aujourd'hui. Réponse qui m'annonce "qu'ils" font le nécessaire pour me rembourser, et RIEN ! Du vent ! Encore un site qui vous dégoûté de passer commande via internet.
Response from tenikle.comMay 22, 2025
Bonjour Catel, Nous sommes sincèrement désolés pour la frustration et la longue attente que vous avez vécues. Après vérification, il s’avère que votre colis a été perdu lors du transport et n’est jamais revenu à notre entrepôt, ce qui a malheureusement retardé le remboursement. Nous vous confirmons que tout est désormais résolu et que le remboursement a bien été effectué. Si vous avez la moindre question ou si quelque chose reste à régler, n’hésitez pas à nous écrire à [email protected]. Nous restons à votre écoute et vous remercions pour votre patience. Merci d’avoir partagé votre expérience — vos retours nous aident à nous améliorer.
Jim B.
No directions for the products I received. Basically, worthless to me. Should have known better, usually don't purchase these types of things for that very reason. You get it and it's like good luck to you figuring it out, was hoping this company would be different. my fault. buyer beware
Response from tenikle.comMay 20, 2025
Hi Jim, Thank you so much for sharing your experience, and I’m truly sorry it’s taken us a bit to get back to you. I also want to apologize for the frustration you felt when your Tenikle arrived without clear instructions—we never want anyone to feel stuck or unsupported. To make things easier, we’ve put together a step-by-step guide (with photos) that you can check out here: https://tenikle.com/pages/tenikle-tips-and-tricks If you’d like someone to walk you through things personally, just email us anytime at [email protected]. We’re always here to help, and we want to make sure you get the most out of your Tenikle. Thank you again for giving us a try. I hope you’ll give your Tenikle another go—once you see all the fun possibilities, I think you’ll love it! Best, The Tenikle Team
SANDRA B.
Good concept, but doesn't fit phone with a case. I was extremely disappointed that I cannot use the product and I bought 2
Response from tenikle.comMay 20, 2025
Hi Sandra, Thank you so much for your honest feedback, and I’m really sorry to hear that Tenikle didn’t work with your phone case, especially after you bought two. We know how important it is for our products to fit seamlessly into your everyday life, and we completely understand your disappointment. The good news is we’ve listened to feedback like yours, and we’re working on a MagSafe-compatible version of Tenikle! This new design will make it much easier to use with a wider variety of phone cases. In the meantime, I’d love to help make things right for you. Please email us at [email protected], and we’ll see what we can do to turn your experience around. Thank you again for giving Tenikle a try and for helping us get better. Best, Tenikle Team
Sandy A.
Bought more of your products for gifts, and they were fully loved!!!!!
Response from tenikle.comMay 20, 2025
Hi Sandy, Wow—thank you so much for sharing the Tenikle love! We’re thrilled to hear your gifts were a hit and that your crew enjoyed them as much as you do. Nothing makes us happier than knowing Tenikle is making adventures (and gift-giving!) even more fun. Thanks for being part of the Tenikle family! With big smiles, The Tenikle Team