TechSmith CorporationReviews of techsmith.com

Ruzzel Sanchez, Customer Care Specialist, provided assistance with updates to our TechSmith Camtasia subscriptions along with information regarding our account. He provided excellent customer service!

The employee was friendly and competent. He realised at once that one of my collegues already opened a ticket for the same problem and we get the answer (an invoice according to German tax rules) very fast.

Great support! The technician worked on my issue right away and followed up with me a few days later. I appreciate the great support!

I first chatted with Rio online, and he escalated the request to Nick Godfrey. My experience with Nick Godfrey was pleasurable, as he responded the next day with an explanation and a resolution to my duplicate billing issue. I asked another question a few days later, and he replied a minute later. That was excellent customer service. Thank you for allowing me to address my pleasure with this service.

Great products (I use Snag IT almost daily and I have made several professional quality videos with Camtasia. I recently use Screencast for the first time to upload a video with interactive hotspots which was also remarkably easy). Technical support is rarely necessary but when it is, the support staff is VERY helpful.

Struggling to re-establish my operating system from an out of the blue random crash. I as to reload Snagit and your tech support was wonderful in responding and helping me. Thanks

Siempre disponibles para resolver las dudas y aconsejar.

I've been using Camtasia and Snagit since their initial releases. I created all two dozen of my Pluralsight courses with Camtasia; nothing comes close in its price range. Snagit is, by far, the best screen capture tool I've ever used. It does a lot more than just capture areas of your screen. I won't go into all the details, but it is well worth checking out their website to see all that it can do.