We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.
TechSmith Corporation (techsmith.com) has 395 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
TechSmith, techsmith.com
Website
techsmith.com
Category
Internet & Software
Location
East Lansing, Michigan
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 17% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I am a happy customer for 8 years (Camtasia and Snaggit). Unfortunately my computer broke down. I contacted customer support to re-activate my account on another device -my bad: I did not have the correct details anymore- . The support was fast, clear and very helpfull. Eventually all has been solved - and in such a nice way that I felt it is worth mentioning. Thanks Mark!
DC
danny C.
A must have !
I’m a heavy IT user and quite frankly I would miss SnagIT and Camtasia if I couldn’t have them. They are useful and necessary for me.
AR
Ann R.
Chin Hai R ROCKS!
Thanks to Chin Hai R for helping me! Patient, understood my question and provided a quick resolution.
D
Анна А.
The best exchanger I advise everyone…
The best exchanger I advise everyone quickly and safely
KN
Korney N.
Good service
Good service, the operation went quickly and without errors, those support will always help, I like this service because it has a lot of pluses by type: Speed, Quality.
MA
MarkSk
Used for the first time
Used for the first time, everything is great! The operation took an hour BUT the support is great!!! Recommend ! I myself will use it.
AL
Andrew L.
The Devs Figured This Out
The review system on this site lacked more stars for Value for Money! I don’t have much time to “figure it out” this software out of the box is built for those with a busy schedule, and the software figures it out. Is it perfect? Well, nothing is. But I’ll give it a 99% out of 100%. By far, the best software and the most economical price are offered. You get what you pay for, but sometimes you stumble across something that you didn’t pay enough for, yet it still blows other products out of the water. This is one of those products! I’ve used this product for years. It is the EASIEST/Self-started software that I’ve come across, and not sure there is a competitor in the business that offers what you offer with ease of use system-wise.
I oversee, some as CEO and some as only a board member, moving forward, never worrying about our competition as we were too busy obtaining market share to worry. As a C-Level executive, I’m the guy you might email once or twice, as I might have missed the point with the hundreds of emails each day. My job as a CEO boils down to making 2-3 good decisions each day. Doing that keeps the companies moving forward with swift execution that in our markets we operate in, excel at obtaining market share. It helps to be on page 1 of googling for our industries organically. Camtasia helps us accomplish that goal! Thanks for all you do, TechSmithDevs & Team! #HappyCustomer!
AS
Acilius S.
Everything is great
Everything is great! thank! Everything is fast, honest, polite, desirable.