TechSmith CorporationReviews of techsmith.com

i like quick answers to my questions and also excellent service this team provides. i am a procurement clerk for freeway insurance a/o confie dministrative services. very trustworthy.

Customer service is the bomb firstly. I trust your company over pretty much all other editors that I've used. Love how you keep us in the loop with changes and upgrades. Best educational library as well. Not much I would change at the moment.

good follow up and problem solved

I had a fairly simple question. One might argue that it should have been in the FAQs. I initiated a support chat. The tech got on in less than a minute and quickly answered the question in decent English and without the annoying lag of a lot of chat support functions. My question might have been answered on the site somewhere but it wasn't obvious. I'm currently on an old non-subscription version (2019). [They went to a subscription model somewhere between now and 2019 so now you pay each year but each license is for two devices.] It is a bit annoying that my licenses account and support login have to be different. I've used Snag-it for years. I'm moving to a new Windows 11 computer and thought that maybe the snipping tool might suffice but, heh, nope!

I am very pleased to have received a prompt response from Sheen at the CustServ TechSmith team regarding my account inquiries. The matter resolved in a day; it was seamless.

Fast answering, resolved the issue in minutes.

Snagit is my definite goto app for managing graphics. It does everything from capture, editing, management and placement. Nobody does it better...makes me feel sad for the rest.

Long-time user,over 10 years, it's on all my PCs. Awesome software