Roger
over comunication
over comunication

We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.
TechSmith Corporation (techsmith.com) has 395 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Roger
over comunication
Tom
The portal is terrible, and it does not allow for Admins to purchase licensing and I have to call or email which causes delays.
Gary
It was okay, nothing remarkable.
Sterling
What I dislike is you ask me to give a review and then I am told you want to add cookies to my computer. That is not a good look.
syntereo
Subscription does not allow 2 computers. No "gold" member status.
Response from TechSmith CorporationOct 14, 2025
Thank you for taking the time to share your feedback. You are correct that our individual license is designed to be activated on one computer at a time. We are always evaluating our plan structures though and will be sure to pass your feedback along.
Food E.
The information is available - with a considerable time delay. I really miss the previous way that is conducive for customers. The fact that we are paying for a service that is delayed is disappointing.
Response from TechSmith CorporationOct 14, 2025
Hi Deborah, Thank you for your feedback. We're happy our support team was able to assist you, and we have shared your feedback with our team to help us improve the service.
Craig
Resolving my issue from your help desk was great. What i don't like is that 2024, is the end of the perpetual license. Please let me know if i incorrectly understood the above rgds Craig
Response from TechSmith CorporationOct 10, 2025
Hi Craig, Thank you for your feedback! We're happy we could help. You are correct in your understanding. v24 is the last version we will offer on a perpetual basis. However, you are able to continue using that version indefinitely. For more information, please see our FAQ at the link below. Thanks! https://support.techsmith.com/hc/en-us/articles/27009223314701-TechSmith-Transition-to-Annual-Subscription-Pricing-Model-in-2025
WLA127
Snagit us a fantastic capture app. I've been using it for many years, but now that it's a subscription service, I'll not upgrade.