Teami BlendsReviews of teamiblends.com

I ordered teas as gifts... Thought it was already being shipped... Got sent an email longggg after I ordered that they didn't have what I ordered in stock and to choose a different tea... I didn't want a different tea... I wanted the alives that I ordered. After complaining about why they accepted an order without stock AND why such a late message when it should have already been shipped and delivered at that point, the only answer I got was " they JUST noticed when they were packing your order..." but WHY were they packing my order so late???... So I emailed yet again and they finally decided to give me 10 dollars off next order which didn't resolve anything and does NOTHING when you look at the cost of the teas. That's not even tax. They should give me a larger discount on the current order NOT next order and send me the alives teas upon restock. That's what professional companies usually do when they inconvenience customers. who would order again with this type of service anyway?

0 star! Very poor costumer service! I ordered dec.11 then they sent me tracking number on dec.12 but since then it was always “shipment data uploaded” I tried to email them several times but no reply until now. I hope they resolve this soon😡😡😡

I ordered my detox and tumbler 11/26/18. The website says 3 to 5 business days. It is now 12/3/18 and still no answer. I called and emailed and I still don’t have an answer. I was really looking forward to trying this product, but because the customer service sucks I will return the package if I ever get it. When I called I spoke with a person named Jeanae and Ashley. They were not helpful. They couldn’t give me a time frame. The just told me to wait. The tracking number I received showed that Teami still had the package and when I called UPS they said that teami still has the package. So no one knows where my package is and no one is trying to help me. All I am told is just to wait!!! I am so mad. I really debated with my self whether or not I should try this company. SMH very disappointed. I have worked in customer service for over 20 years and this is ridiculous . I want my package!!!! If I have to wait more than 2 weeks to get it 🤬🤬🤬🤬. I think it’s time to blog!!!!

Update: I emailed Nicole at the email address she gave me. She responded immediately. She was wonderful to work with and resoled my issues. She is amazing at her job! When I received the teami tea I really loved the skinny and colon tea. The profit tea made me so sick. The taste was awful. I got told to flavor it with Stevia. I ordered another bundle that was for breast cancer awareness. That tumbler arrived cracked. But the outside of the tumbler I received with the fall detox pack cracked within 3 days. The gold tumblers are not all they are cracked up to be. I let it sit when I put the lid on after I had let the water sit. It exploded and burned my hand. It was my fault even though I followed the rules. I spent so much time trying to get the 4 different cracked tumblers fixed that I missed the deadline of 30 days by 3 days. Not to mention it took 2 weeks to get. If the customer service rep would have let me just exchange it when I emailed her I would not be stuck with unopened product I can’t use. I DO NOT recommend this company! They won’t even let you submit a review unless it’s 5 stars. That is why it looks so great on their website. About research online the reviews are not good of the company.

The worst customer service EVER!!! I have sent multiple emails and Called dozens of times with no help. I was charged 2 twice and was told to refuse the order so I could receive a refund. The package has been sitting at the post office waiting for them to pick it up. It's been almost 2 months since I sent it back.

Awful customer service! I have odered from the company directly a couple times. I ordered the 30 day detox in one order and the chai tea and a face mask in another order. I didn't lose any weight with the 30 day detox, but I did notice I didn't have any bloating during that time. I personally love the 30 day detox and the way it made me feel. However, their customer service is the WORST! I have sent several emails with no reply. If you call them you have to leave a message an no one ever calls you back. The 1st order was sent to my APO address and it took 2 months to receive. I still haven't gotten my 2nd order so I can't leave feedback on those products. I wanted to love this company, but the poor customer service or lack there of has put me off and I'll be looking for similar products elsewhere.

I just love their products. Purchased it through Amazon and have been their regular customer since then. I also like their blog, which I found very informative and useful.

HORRIBLE CUSTOMER SERVICE. Attempted to call into phone center to speak with someone. Got phone number from website - says " Have questions? Call us! 727-478-3898 We will help answer all of your Teami questions with a LIVE representative! Customer solutions is available over the phone M-F from 9:00 am to 5:00pm, EST. All customers who leave a voicemail should expect a call back within 1 business day." - I COPIED & PASTED THIS FROM WEBSITE. It's been two days, 4 voicemail messages left, at least 10 attempts to call in to get a live representative and the only info I get is their message stating that no support agents are currently available and I should leave a message with my phone and email. My daughter purchased the teami skinny tea and tumbler - with a coupon code she paid $45.08. Tumbler and tea were originally shipped in padded envelope and tumbler was cracked. She contacted customer service and was told they would ship out replacement piece (Received "replacement" in a box with wrong piece). She asked if they could just send her a shipping label to return the damaged item for a credit to her account. She was told that they do not send shipping labels and that she would need to pay for the return shipping for the item that arrived DAMAGED. If she had simply decided she didn't like the tumbler and wanted to return it, I could understand them not paying for return shipping. However, because it was DAMAGED, Teami should have the decency to stand behind their product and send a return label and then credit account in a timely manner. Would love to actually hear from someone to get some other answers - but I doubt that will happen. I would never recommend this company to anyone. Their tea could be great but the customer service is non-existent and that speaks volumes. UPDATE: As you can see, I received a response to this review. I ended up dealing with Nicole by email. She was incredibly helpful and was able to get situation resolved. She offered to credit account for the inconvenience as well as replace the cracked tumbler. And she even said I didn't have to return the cracked one. I am appreciative of Nicole's efforts to make me a satisfied customer. It is just unfortunate what we had to go through to get to this point.