Sha M.
Horrible company
I placed an order with Teami Blends on August 23rd and was advised that my order would ship within 5–7 business days. I waited patiently, but never received a shipping confirmation or tracking number. I emailed customer service multiple times and received no response. I then contacted them through their online chat, explained the situation, and was told on September 3rd that my concern would be “escalated” and that someone would get back to me with an update. Instead of receiving an update, I happened to check my order through the link in my confirmation email on September 4th and discovered that Teami had canceled my order and refunded the $36.14. Nobody contacted me to tell me my order had been canceled. I had to find that out myself. I understand that things happen and orders can sometimes have fulfillment issues. What really disappointed me was the complete lack of communication. If the order couldn’t be fulfilled, a simple email explaining the situation would have been enough. I was actually looking forward to receiving my products, but after having to repeatedly chase customer service just to find out that my order had been canceled, I won’t be ordering from Teami again. The refund is appreciated, but the customer service experience was extremely disappointing.




