Tami B.
Items orders and paid for not received a month later
I ordered two bags (expensive) on 9/1/24 and it is now 9/28/24 with no sign of my bags being delivered. Emails I receive from the company asking how I’m enjoying my bags when they haven’t arrived. I emailed asking about my order and have not received any response. Seems like a scam and money grab to me.
Response from TeachaBagsOct 1, 2024
Dear Tami, Thank you for sharing your concerns, and we sincerely apologize for the delay with your order. We understand how frustrating it can be to wait for items, especially when you’re excited about them. Our bags are made-to-order, which can result in longer processing and shipping times than usual. We want to assure you that our team has reached out via email to provide updates on your order and will follow up shortly. Your satisfaction is very important to us, and we genuinely appreciate your patience during this time. Thank you for your understanding, and we look forward to resolving this for you soon.