TCGplayer.comReviews of tcgcollecting.tcgplayerpro.com

This company is beyond shady offering only 4.98 refund and replacement but I don't want it and they lied to me about it and you will never get replacement stay away from it's bad

I tried to contact them 5 business days after I ordered since it still had not shipped. I was told to contact the merchant directly but the link for that didn't work. Customer service felt like an AI and not a person. Don't waste your time

Still in division with Customer Service but so far have had multiple orders cancelled, misclassified as having account issues (logged in as guest - don't have an account), and troubleshooting with TCGPlayer, both automated and through an agent, veer into problem solving for a broken account (which isn't really helping or getting anywhere). Frustrating experience!

Literally impossible to buy anything from this garbage site. No matter what payment method is used they will cancel the order within a few seconds.

Stay away, if the seller sees that the prices have gone up, even after you pay they can say there is an issue and they’ll have to cancel. Then put the same product up for more money. There are better sites to buy from, shop your local stores instead of this crap site.

I ordered a bunch of cards from this site on April 15th from various sellers, it came out to be 14 different orders. They all came in envelopes instead of protective packaging. Plus, some of them came in toploaders that were taped shut. I have heard of this method causing damage to cards and can't understand why anyone would risk this with an $80 Final Fantasy special art Rhystic Study. Absolutely ridiculous. I will no longer be using this site for the majority of my cards during deck upgrades. I did that this time and I am still waiting on 5 different cards in two different "packages". A deck upgrade shouldn't take 2-3 weeks.

I’ve had a frustrating experience ordering from this place. Almost every time I place an order, I end up receiving a partial refund because items are apparently out of stock. It makes it really difficult to rely on them or keep track of what I’m actually going to receive. The inventory management seems inconsistent, and you never really know what will be refunded until after you order. To make things worse, the compensation doesn’t feel fair — getting a small credit (like $1.00 for a $0.40 issue) doesn’t really solve the inconvenience, and being told to “try again” isn’t helpful. Overall, I’d rather avoid the hassle and just shop at local stores where I know what I’m getting.

This should be more like a negative 100 I tried to put in an order and it kept screwing up my new address with my old address after changing it ten times it sold it was correct and now it's being shipped to the old address. I contacted their help desk within 20 mins of the order and they refuse to change the address or cancel it so I can address it correctly.