Aren’t Taylor Morrison the cockroaches that took that bloke to court, for doing his job as a ‘house inspector’ highlighting the poor quality of TM’s work.
If it weren’t for his channel, only people who bought their houses, would know how bad they were.
It appears that TM tried to silence him, to enable them to continue to build rubbish houses.
What a bunch of greedy crims.
BB
Billy B.
Not a "Trusted Home Builder"
Disappointed with Our Homebuilding Experience
Our experience with this home builder has been extremely disappointing, particularly for a company that markets itself as a "trusted" name in residential construction. From the initial build to post-move-in warranty support, we have encountered persistent issues that remain unresolved.
We experienced poor communication and inconsistent follow-through from multiple departments, including sales, construction, and customer care/warranty. In many cases, commitments were not honored, and requests for service or clarification went unanswered.
During construction and afterward, we identified multiple issues--some of which involved local code violations. While we escalated concerns, including to the Castle Rock Building Department, the builder declined to take corrective action in several cases.
Water intrusion was a major concern, resulting in mold growth that affected our health and required third-party intervention to resolve. Other construction-related oversights included improperly placed plumbing and questionable repair techniques that did not meet reasonable expectations for a new home.
We also faced safety concerns, such as patched roofing that lacked structural integrity and damage caused during warranty service appointments. In several cases, we had to hire independent inspectors to confirm the need for repairs.
The neighborhood we live in, Crystal Valley Hillside, has also seen pricing volatility, with recent listings significantly undercutting original purchase prices--something current homeowners should be aware of.
Buying a home is one of the most important investments you'll make. We recommend thoroughly researching this builder and speaking with current homeowners before moving forward.
MA
Manoj
Avoid Taylor Morrison – Serious Warranty Neglect at Ridge at Northlake, Texas
We purchased a home from Taylor Morrison in Ridge at Northlake, Texas, and the experience has been nothing short of exhausting and distressing.
From the beginning, we found major issues across the house. A third-party inspection confirmed numerous problems, including a leaking floor and a fully blocked primary shower drain that remained unusable for over a month after closing. We’ve dealt with second-floor leaks, squeaky floors, and numerous unresolved cosmetic issues — many of which were present before closing.
One of the most serious problems was with the AC drain line, which was clogged and resulted in consistently high indoor humidity levels of 75%. This poses a serious risk for mold growth, especially in a newly built home. Taylor Morrison failed to take any action. We had to reach out to the HVAC installer directly, who confirmed and fixed the clogged line — without any involvement or help from the builder. Instead of solving problems, Taylor Morrison continued to deflect responsibility and escalate matters legally.
They closed multiple warranty tickets without doing the actual work. When we pushed back, they hired a lawyer and issued a cease-and-desist letter against us — threatening us with legal action and even trespassing charges. All this while they continue building homes down the street.
Imagine paying a builder, then being threatened for simply asking them to honor their warranty. We are now forced to communicate through a lawyer for every issue. Taylor Morrison, especially under its current leadership, seems more interested in legal intimidation than fixing actual construction problems.
This is not an isolated case — Taylor Morrison has faced lawsuits in other regions related to mold and construction defects, showing a pattern of negligence when it comes to moisture and drainage issues.
This was our second home. Our first, with David Weekley Homes, was a smooth and respectful experience. Based on what we’ve experienced at Ridge at Northlake, Texas, I strongly recommend avoiding Taylor Morrison. Protect your investment — and your peace of mind.
CU
customer
Poor quality and no ownership
Poor quality and no ownership.
Forced to remain in this home that was poorly built due to the terrible economy we’re faced with. I had a door come off completely, roof not fully patched, and poor paint job throughout the home.
SW
Shayne W.
I wish we had researched the builders…
I wish we had researched the builders in the area. We absolutely love the area but are not impressed at all with Taylor Morrison. The home warranty is all but non-existent. I have had to pay out of pocket for a new garage door opener (they put a 1/2hp motor on a heavy all wooden door). Questions about the HVAC- submitted warranty ticket 7 weeks ago- crickets. Sprinkler system brand new house leaking and they don’t warranty the installation. Had to replace the dishwasher because it was so loud and the cheapest model they could find. I would strongly advise anyone considering them to do their homework and consider a builder with even marginally better reviews- completely my fault for not looking them up.
AG
Anjo G.
Keep away from thiStay away from this…
Keep away from thiStay away from this company! They sued and tried to revoke the license of an inspector (CYFY) just because he found too many issues in the houses they build. Instead of trying to improve, they try to silence people. Avoid companies like this—they are worthless.s company, they t
TO
Tom
Evidence of Taylor Morrison breaking contract
Hello, all
I have volunteered to help the Florida and U.S. Attorney General gather information on Taylor Morrison breaching contract and abusing their warranty's arbitration clause. If you have any data you would like to share please contact me directly. I have already gotten responses from over 400 people!
BB
Billy B.
If you're considering buying…RUN!
If you're considering buying from this company, think again--and RUN!
If you're currently under contract with them, break it and RUN!
They do not stand behind their work. Instead, they argue, refuse to honor their commitments, and blatantly disregard the obligations outlined in their contracts. They treat your home as if it were low-priority housing, even if you've spent upwards of $1 million on it.
Their so-called "home warranty" is nothing more than a tool to dismiss your repair requests, leaving issues unresolved. Their "standards" are practically nonexistent. They hire inexperienced workers who lack the necessary skills and knowledge. They make promises to fix issues but later deny ever agreeing to anything.
The bottom line: they will ignore you, betting that you'll eventually give up out of frustration.
Take it from the many warnings shared here--proceed at your own risk.