TaxSlayer ProReviews of taxslayerpro.com

Muy buen programa y los asistentes muy amables cuando les llamo siempre me ayudas a resolver mi problema gracias

K-1 entry in on-line version does not allow entry for all data.

You refuse to debug even the most grevious issues. I have asked repeatedly and now I dont bother anymore.

Failure to update state software in a timely manner.

I have been using TaxSlayer Pro since 2016, Best of the best on Customer Service, Technical Support and of course the software is great. I am not going anywhere else. Excellent!!!

I used the free TaxSlayer. But since filing my 2020 tax return I have asked several times that my account information be deleted now the the process has been complete, but I get no response as to how I can get this request carried out. The automated message I get says I have to go to original email where I set up my account and use that email... I no longer have that email... I do have a TaxSlayer account, which I can and do log into. So what is going on??? this is very, very, very poor service... I realize the use of the software was free, but you can be sure I won't use it again or recommend it to anyone until I get my account deleted... so tell me how to do that.

Incredibly disappointed!! I work for a not-for-profit 501c(14) credit union, don't waste your time or money on this software they are not ready for us yet!!First off I was told the Web Pro version would allow for off site workers to see and help complete the 990 I was working on but you can only share documents not work on them live through the web portal. Now I have been waiting for a week to have my 990 fixed so I can fill in the appropriate columns and NOT fill in the columns I not supposed to fill in. I keep getting told its almost done for 5 business days now with no results. Customer service is responsive and polite but their programmers are slow as molasses in the dead of winter. Don't bother until they catch up to the needs of not-for-profits!

Excellent software and very good customer service, I recommend this company for all professionals Tax Preparer .