Monique M.
I just had to come back because I…
I just had to come back because I believe if you write about bad experiences you should be able to write about when the company does what’s needed to correct the issue and that’s just what wast done when I left the last review about being very dissatisfied with the product this year. I have been called 3 times to hear my complaints put on with a Tech Support Pro to help and try to solve what my issues were and given some other tools to prevent me from having the issues moving forward or at least have other options. So for that I am appreciative and wanted to give them there 2 stars back, I don’t expect anything to work perfectly all the time because that’s impossible I just don’t like to not have a solution or being made to wait days to get help & we have come up with a solution for that as well. So thanks for caring about your customers especially me.