TauckReviews of tauck.com

Have enjoyed 10 trips with Tauck so far and all were excellent and worth every dollar. (Three trips were to Africa, one to Peru/Bolivia, Patagonia & several to Europe). Our most recent was Manitoba in November 2023 which was still excellent all around as expected. We stick with fully Tauck led trips and not those where the Tauck group is a smaller part of a larger group i.e cruise,etc.—as we can do those outside of Tauck on our own if desired. Will try them again to insure their high value is consistent—especially since they are priced even higher these days. Note: we’ve found their nonrefundable insurance premiums and/or deposits lost due to cancellation are common practice with most travel companies we’ve worked with.

My family just retuned from Alaska Bridges July2024. Our tour director was a very nice person named Kara. Our pick up from Anchorage was by Premium Limo. The attendant had no sign for us. We had to search him out. He did not lift a finger to help us with luggage. Night one was a late switch to a Mariott hotel in a room adjacent to noisy elevator. I complained. The last night again Tauck placed me as close as one can get to a noisy elevator. I suggest ownership and management sleep in such a room and explore that adventure. I would encourage everyone who travels on Tauck to read Taucks mission statement. While on the tour one excursion on a jet boat was a big 2 hour bore. The selection of that excursion was a big nothing on a river filled with logs and trees. The scenery on Long Island Sound is more intersting to me. We were scheduled to have a cookout on a gold mine hunt. No such cookout but instead cold crap pizza served. Therer were several sandwhich lunches with potatoe chips which were mediocre at best. This is not what I signed up for . When I pay the fees Tauck created and tauck delivers mediocrity at best I am angry, feel misled, and feel financially abused. There are too many guests for 1 tour director to manage in my opinion. I have asked Tauck to review my concerns. Iwas told by guest relations that I have so many complaints that she needs to reach out to many different managers. Perhaps some of the managers should be on tour to see first hand. Lastly on the farewell dinner Kara the tour diectoe allowed non paying guests of a family to sit at a table that had comfortable seating and early buffet access. My wife and I could only find seating at the childrens table. I asked Kara about it and she told m,e she authorized it. Read Taucks mission statement and should i feel Tauck fullfilled its mission statement to my family?

I booked a tour with Tauck 21 months in advance to Egypt and Jordan. I paid a deposit of $600 and a Guest Protection Fee of $750. My friend going on the trip with me wanted to cancel and so I had to or pay thousands more for being a single, and thus, I cancelled as well. Meanwhile, when cancelling 7 months ahead of time, I was told I would receive my deposit back but not the $750 fee. After checking the cancellation policy, it appears that if I had not purchased the Guest Protection Fee, I would have lost the deposit of $600 instead of losing $750. I am trying to get someone from Tauck to explain to me exactly what that fee is and why would you charge people more to protect a deposit than the deposit itself. I am a frequent traveler and this would have been my first trip with Tauck. I have not experienced this procedure with any other tour company. Cannot recommend Tauck.

My husband and I did a Tauck tour of New Orleans and Baton Rouge. Wonderful hotels, THE BEST tour guide and great excursions. We feel like we would never have seen everything on our own and got our monies worth! Highlight is the Jazz concert in Preservation Hall and World War II museum.

Just returned from 14 days travel the coastal perimeter. It was our favorite trip + we frequently travel. Our Tour Director (Vincent Baxter) was very knowledgeable + made the trip wonderful. He shared his life with us. He explained The Troubles + The Hunger and told little known facts. We’ve never learned so much. If you go in mid May all the Hawthorn trees will be in bloom. They are everywhere + beautiful. The Irish love their country + are very proud of it. The beauty will stay with us forever.

During the pandemic my Huband and I planned a trip to Africa. Unfortunately, I was frightened and there were no airplanes flying anywhere, so we canceled. Consequently, the trip was canceled altogether. Tauck wouldn't give me back my down payment even then. They said it will be held for a dreamer's trip. Earlier last year, since I couldn't get my deposit back, we decided to take a trip this year. Unbelievably they made me pay another $1200 payment. I know insurance is important; my husband was going to get it this year. Unfortunately, we both can't make the trip due to illnesses. Again, I was told I would not be getting back my payments of $2400. They didn't care that we would have gone but for medical issues we could not. We are both 77 years old. I sent messages to two TV stations, and I hope they take the case. I've seen other travelers not getting their money back either. We should all get together and put in a complaint.

We have taken one TAUCK 8 day tour (Savannah/Hilton Head/Charleston) and based on that experience would not recommend them for the following reasons: 1. They are expensive. We paid $5,589 PP. If you booked this yourself, it’s only ~$3,165. This means you are paying almost twice as much for the same experience. 2. The experiences were “nothing special”. We could have booked any of them on the internet. 3. The food was mostly “OK” with one meal being superb and one meal being inedible. 4. We got the impression that our tour director was “phoning it in”. She really didn't seem like she wanted to be on the tour. 5. They also overcharge – we booked an extra day at the hotel and were charged $298.50 (the single person rate) times 2 (since there were two of us) for a total of $597. The published rate for our room was $383. I’d also consider another aspect of the tour: You are being “programmed” and in order to get the most out of the tour, you need to be up in the morning and stick with the group. If you’ve never watched the movie, “If it’s Tuesday, this must be Belgium”, please do so prior to booking. Sure it’s satire, but there’s a lot of truth there. There's not fault to Tauck for this, that's what they do, we just decided it's not our "style". If you do decide you’re a “tour person”, check out Roads Scholar tours. A similar tour from them would have been $3,099 PP and the tour leader, Ruth Miller, would have been fantastic (we had her for our Tauck bus tour in Charleston, she was fantastic, one of the highlights of the trip. ) Net-net, do your homework and make sure this type of travel is really “for you” and whatever you do, don't book extra days through Tauck.

Tauck is a disaster! Save your money and use another tour company. Went on very expensive Danube tour starting 10/1/23 from Budapest on the Danube. Cabin filled with sewer gas the whole trip. Asked for help three times and Tauck employees pretended they didn’t know. Never helped. Left review an Tauck said tough. Sorry sewer gas was so bad in your cabin it kept you awake at night. No help and no consideration. Avoid Tauck. If Tauck is brave enough to contact me they can check their internal reviews from 10/1/23 Danube trip starting in Budapest. However, Tauck cares not for their customers and are cowards. I only wish I could give them less than a 1 star review. My feeling are negative 5 stars or worse. Was on tour with another family that will verify sewer gas and no relief from Tauck. Very sad company. Happy to talk to any prospective future Tauck victims. Take my advice and avoid Tauck. Find another tour company.