TauckReviews of tauck.com

I have taken 3 tours with Tauck. the first was to Provence France and it was wonderful on every level. the second was to northern France and again the best experience. The third was last month July 2022 Best of the Canadian Rockies. The itinerary was good the accommodation were good and the tour director was the worst. He was unorganized, defensive, and combative. He brought no value to the tour. If you are considering this tour I strongly suggest you avoid any tour run by a man named Pete. I made the best of the situation, however when you pay premium prices this is not acceptable and the tour company did not have any concern, which is also a red flag.

Tauck does an excellent job organizing tours. But they are not the best for solo travelers. They will not tell you if other solos are going at least I couldn’t find out, and I was the only one alone on a recent trip. . Given the profile of the other travelers including some families that had to be attached at the hip every second, which made it uncomfortable for me (ie entitled young adult telling me where I could sit so they were all together) probably will not travel with them again unless they will disclose/have other solos - better to go alone and copy their itineraries!

Very disappointed in Tauck. When Tauck had to cancelled my 2020 tour due to COVID they were the only company that held back $600 of my trip and then dictate how I have to use my money. I lost a Disney trip to COVID and they returned ALL my money, so did hotels, airlines. I complained to Tauck and they don’t care. Boo to Tauck!!! Will never travel with them and recommend nobody else does!

I took a Tauck cruise of Greece called Treasures of the Aegean. The cruise itself was great. All the passengers tested negative for Covid before boarding the ship. However, at the end of the cruise more than 10 percent if the passengers had Covid and had to quarantine. I had known of the risk of Covid, I would never have taken the tour.

First tour to Yellowstone postponed until 2021 due to COVID. Unavoidable so fair enough. Missed the first night in Jackson Hole due to flight delays. Not a great start, but not Taucks fault so my loss. The tour director was wonderful but park restaurants were still closed, so lots of takeout, a buffet that ran low on food but I do realize there were staffing shortages….enough said. Given the price paid I was a bit disappointed but fellow travelers assured me this was all atypical and Tauck is usually fabulous, so decided to give them another try this year and had questions about the Spain/Portugal tour. After trying repeatedly to reach Tauck by phone, I emailed them. Three days later still no response. Not what I consider fabulous and certainly makes me hesitant to use them again despite what my friends say.

Cannot get through to TAUCK without a 2-3 hour wait on the phone and if I leave my phone number I never get a call back- It is sickening- I have a large family traveling and it is awful- like I have nothing else to do but hang on a phone waiting for someone to answer!

With covid rampant in 2020 of the tour was canceled. Talk said they would keep our $1,200 for future tour. We came to rebook now and have been told that it is no longer available to us. Basically they just stole the $1,200. Read the fine print and find another company. In the age when thousands of Americans are dying every day from covid one company stands out for being the most evil of all. It is Tauck tours

Tauck cancelled the Christmas Markets trip to Germany and Austria, leaving Dec 6, for my daughter and me. I did not cancel.  Tauck is keeping $1,398 of my money. Again, they cancelled, not me. I spoke to Courtney their guest relations rep. She was curt and refused us a refund. She said we were "nobody special." My daughter and I waited a lifetime to go. And while I understand Covid is not Tauck's fault, my many reassurances from the company as late as 3 weeks ago that the trip was proceeding has caused me to lose a considerable amount of money on train tickets and other aspects of this trip. Lufthansa is refusing to reimburse our airfare and, of course, Tauck will do nothing to help. I am disappointed and shocked that Tauck would attempt to keep almost $1,400 when we have hung in there with them for 2 years; it was cancelled in 2020. We attempted to book the SAME cruise for next year 2022, but ALL THOSE CHRISTMAS MARKET TOURS ARE BOOKED. They want us on a different tour on different dates. Doesn't work for us. Does Tauck care? Not one bit. Their motto is that they keep the porch light on. Buyer beware. They will leave you in the dark and pick your pockets. Tauck is an example of a travel company acting very, very badly during Covid.