Gloria C.
Web Browser Platform vs Desktop Platform
Last Monday, Oct 31, I entered IWM Sell Call Option. I wanted to close my trade with $.05 GTC but failed because I could not find the Positions Tab that the video was illustrating. I noticed my trading screen and the video's trading screen are different. Then this morning at 5:43 AM I got a response, to my email sent at 4:44 am, from Tastyworks/Support - Anthony - with subject: Expiring options iwm. In his email, he included the link : Close an Options Position. This time I clicked the Web Browser Platform instead of the Desktop Platform. Then, the Ah HA moment. At 10:50 AM I was able to close my expiring option. What? all this time I am using the WEB not the desktop :):):):) but now i know. yeaks :):):):) Anthony, thank you so much for your prompt attention. You have a great day. Made my day.
Response from tastytradeNov 3, 2022
Thanks for the 5 star review Gloria, and for the kind words! I will make sure Anthony sees your message :)




